What are the responsibilities and job description for the Sales Operations Coordinator (Part-Time IL) position at Brainard - Nielsen Marketing, Inc.?
Brainard-Nielsen Marketing (BNM) is an established and respected manufacturers’ rep firm selling electronic components to manufacturers in Illinois and Wisconsin. We partner with leading manufacturers to deliver innovative electromechanical and power solutions to OEM customers.
Passion drives our culture at BNM. Our culture is driven by accountability, collaboration, and a passion for winning. We leverage data, technology, and strong relationships to drive results for both our principals and customers.
We are seeking a Part-Time Sales Operations Coordinator to support our sales team through data management, reporting, and process optimization. This role focuses on maintaining accurate CRM data, producing sales reports, and ensuring data integrity across multiple CRM platforms. The Sales Operations Coordinator will play a key role in enabling the sales organization by supporting reporting processes, maintaining high-quality data, and helping drive accountability across the team.
This is an in-office position based in either our Milwaukee, WI or Rolling Meadows, IL office, working closely with the sales team and leadership.
*Note: This is not a technical CRM development or IT systems administration role. It is a sales operations support position focused on data accuracy, reporting, and administrative coordination.
SCHEDULE
This is a part-time, in-office role (approximately 24-28 hours per week).
- Monday: 8:00 AM – 2:30 PM (required)
- Weekdays: 9:00 AM – 2:30 PM (flexible)
We offer some flexibility on Tuesday thru Friday hours to accommodate individual schedules, but Monday availability is essential to support weekly sales activity, meetings with principals, and reporting cadence.
KEY RESPONSIBILITIES:
CRM and Data Management
- Maintain accurate CRM records (Repfabric) including entering and updating customer accounts, contacts, and sales activity
- Maintain and update data across principal CRMs (e.g., Salesforce)
- Proactively monitor and push follow-up activities for the sales team
Reporting & Analytics
- Prepare and distribute monthly NBO (New Business Opportunity) reports to principals
- Ensure all sales reps have updated targets and NBOs across product lines
- Support proactive reporting and pipeline visibility
Sales Process and Support
- Reconcile commissions and support reporting accuracy
- Improve sales team efficiency by optimizing CRM usage and internal processes
- Manage distributor and principal design registrations
- Participate in principal meetings as needed to support data and reporting
- Document customer success stories and key wins
QUALIFICATIONS:
- Highly organized with strong attention to detail
- Self-starter with the ability to work independently
- Strong communication skills (written and verbal)
- Ability to thrive in a fast-paced, team-oriented environment
- Proactive mindset with a focus on continuous improvement
- Experience working with CRM systems (Salesforce, Repfabric, or similar)
- Proficiency in Microsoft Office (Excel, Outlook, Teams)
- Experience with Power BI or other reporting/analytics tools preferred
- 2 years in CRM, sales support or administrative role preferred.
(Brainard- Nielsen Marketing is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.)