Leadership Support Coordinator

WHO WE ARE

At Braille Institute, we are driven by a shared purpose: to serve the blind and low vision community. We come together to make a meaningful difference in the lives of others, finding fulfillment in the impact we create. We believe in fostering a culture that is collaborative, inclusive, and flexible.

We understand the importance of work-life balance, valuing both personal and professional fulfillment. Here, you'll find an environment that supports your well-being while providing opportunities to learn, grow, and thrive alongside colleagues who are sighted and visually impaired.

Position Summary

The Leadership Support Coordinator provides direct support to the CEO and CFO, as well as high-level support to Braille Institute’s leadership team in advancing the organization’s mission. This role blends executive support with project support, ensuring that leadership is positioned to focus on vision, fundraising, and impact, allowing operations to run smoothly and effectively. The individual will act as a trusted partner, managing critical priorities, streamlining workflows, and supporting strategic planning and execution.

The individual serves as a trusted partner to the CEO and CFO, supporting board relations, donor engagement, and cross-departmental initiatives that strengthen the organization’s effectiveness. The ideal candidate is proactive, tech-savvy, self-directed, highly organized, a strong communicator, and able to anticipate needs before they arise. Represents the organization’s mission, vision, and image to both internal and external constituents.

Key Responsibilities

Executive Support

• Manage the CEO’s and CFO’s calendars, communications, and meeting preparation with internal and external stakeholders.
• Draft correspondence, reports, and talking points for donor, board, and partner communications.
• Participate in conducting research, data gathering and analysis, and draft briefing materials to inform leadership decisions.
• Assist in tracking progress toward organizational goals and preparing dashboards and status reports.
• Prepare and organize materials for meetings, including agendas, presentations, reports, and follow-up actions.
• Coordinate travel, logistics, and event participation for leadership.
• Maintain confidentiality and professionalism in handling sensitive information with discretion.

Board & Governance Support

• Coordinate logistics for board and committee meetings, including scheduling, preparing agendas, distributing materials, and ensuring minutes are recorded, finalized and archived.
• Track and follow up on action items from board and committee meetings.
• Support board engagement by preparing updates, presentations, and donor cultivation materials.

Project & Relationship Management

• Support leadership with the planning, coordination, and monitoring of cross-departmental initiatives, ensuring alignment with organizational priorities and that deliverables and timelines are met.
• Serve as liaison between leadership and team members, fostering clear communication and collaboration.
• Cultivate and maintain relationships with external partners, vendors, and stakeholders.
• Anticipate needs, proactively problem-solve, and identify opportunities for improving efficiency.
• Maintain positive relationships with key stakeholders, community partners, and funders.
• Help ensure consistent messaging and mission alignment across communications.

Qualifications

• Education: Bachelor’s degree in Business Administration, Nonprofit Management, Communications, or related field, or related experience.
• Experience: 3–7 years of experience in executive support, project management, and experience working in a dynamic, fast-paced working environment.

Skills & Attributes:

• Exceptional organizational and time-management skills; ability to manage multiple priorities.
• Excellent written and verbal communication skills.
• Comfortable working with boards, donors, and community stakeholders.
• High level of discretion, professionalism, judgement, integrity and emotional intelligence.
• Ability to juggle multiple priorities and adapt quickly in a fast-paced environment.
• Proficiency with productivity tools (Google Workspace / MS Office), project management software (Asana, Trello, Monday.com), AI, and CRM systems.
• Creative, analytical, and problem-solving mindset with excellent attention to detail.
• Passion for our mission of serving those who are blind or have vision loss, and commitment to equity, inclusion, and community impact.

Key Competencies

• Strategic thinker – sees the big picture while managing details.
• Proactive partner – anticipates needs and removes obstacles for leadership.
• Collaborative communicator – builds trust and alignment across teams.
• Adaptable and resilient – thrives in changing, dynamic environments.
• Results-driven – takes ownership of projects and outcomes.

Working Conditions

• Full-time, 37.5 hours per week

Some evening/weekend hours may be required for board meetings, events, or deadlines.