Chemical Specialist Supervisor

The Chemical Specialist Supervisor assists the Laundry/Warewash Service Manager in the daily supervision of two or more chemical specialists in the Laundry/Warewash Division. Provides team members with the appropriate training, tools, direction and motivation to enable their success, as well as interacting directly with customers.

Essential Functions:

• Direct, plan, apportion, and allocate work of chemical specialists, including routing and off-hour coverage.
• Assist the Laundry/Warewash Service Manager in training existing and new chemical specialists.
• Reports to Laundry/Warewash Service Manager any customer related issues requiring their attention.
• Supervise work schedules and tasks of chemical specialists.
• Monitor and implement company policy and legal compliance measures.
• Handling employee complaints and grievances.
• Assist chemical specialists with troubleshooting issues and problems.
• Provide the Laundry/Warewash Service Manager with suggestions and recommendations as to hiring, firing, advancement, promotion, and other changes in status.
• Appraising employees' productivity and efficiency for purposes of changes in status.
• Responsible for supplying all technicians with materials and tools they need to perform duties.
• Responsible for surveying new accounts for install and supervise all new installs to ensure Brady standards are in place.
• Determine types of materials, supplies, machinery, equipment, and tools to be used.
• In charge and responsible for gathering/staging all equipment, parts, tools, etc. for new installs, with follow-up and quality control on new accounts.
• Monitor and control budget and expenses associated with new installs and service.
• Ordering and maintaining test kit par levels for technicians.
• Interfaces with Customers and Sales Representatives to address Relationships and Customer Satisfaction.
• Provides Information, resolves problems, and advises customers on products and services.
• Performs quality control surveys on all key laundry & warewash accounts.
• Assist in Interviewing and Selecting Employees.

The Ideal Candidate Will Have:

• High School Diploma or equivalent, college degree preferred.
• 3-4 Years of Mechanical Experience with Experience as a Supervisor.
• Strong Communication Skills both Verbal and Written.
• Mechanical and Technical ability to troubleshoot equipment malfunctions.
• Ability to lift and/or carry up to 75lbs.
• Skilled in examining and re-engineering operations and procedures. Developing and implementing new strategies.
• Ability to supervise others and foster a cooperative work environment to include training.
• Strong Leadership Skills.