What are the responsibilities and job description for the Chemical Specialist Supervisor position at Brady Industries?
The Chemical Specialist Supervisor assists the Laundry/Warewash Service Manager in the daily supervision of two or more chemical specialists in the Laundry/Warewash Division. Provides team members with the appropriate training, tools, direction and motivation to enable their success, as well as interacting directly with customers.
Essential Functions:
- Direct, plan, apportion, and allocate work of chemical specialists, including routing and off-hour coverage.
- Assist the Laundry/Warewash Service Manager in training existing and new chemical specialists.
- Reports to Laundry/Warewash Service Manager any customer related issues requiring their attention.
- Supervise work schedules and tasks of chemical specialists.
- Monitor and implement company policy and legal compliance measures.
- Handling employee complaints and grievances.
- Assist chemical specialists with troubleshooting issues and problems.
- Provide the Laundry/Warewash Service Manager with suggestions and recommendations as to hiring, firing, advancement, promotion, and other changes in status.
- Appraising employees' productivity and efficiency for purposes of changes in status.
- Responsible for supplying all technicians with materials and tools they need to perform duties.
- Responsible for surveying new accounts for install and supervise all new installs to ensure Brady standards are in place.
- Determine types of materials, supplies, machinery, equipment, and tools to be used.
- In charge and responsible for gathering/staging all equipment, parts, tools, etc. for new installs, with follow-up and quality control on new accounts.
- Monitor and control budget and expenses associated with new installs and service.
- Ordering and maintaining test kit par levels for technicians.
- Interfaces with Customers and Sales Representatives to address Relationships and Customer Satisfaction.
- Provides Information, resolves problems, and advises customers on products and services.
- Performs quality control surveys on all key laundry & warewash accounts.
- Assist in Interviewing and Selecting Employees.
The Ideal Candidate Will Have:
- High School Diploma or equivalent, college degree preferred.
- 3-4 Years of Mechanical Experience with Experience as a Supervisor.
- Strong Communication Skills both Verbal and Written.
- Mechanical and Technical ability to troubleshoot equipment malfunctions.
- Ability to lift and/or carry up to 75lbs.
- Skilled in examining and re-engineering operations and procedures. Developing and implementing new strategies.
- Ability to supervise others and foster a cooperative work environment to include training.
- Strong Leadership Skills.