What are the responsibilities and job description for the Customer Service Representative ? Professional, Reliable, People?Focused position at Bradley Caldwell, Inc?
We're looking for a Customer Service Representative who takes pride in delivering excellent service and representing our company with professionalism. If you're dependable, detail?oriented, and enjoy helping customers, you'll thrive here.
What Makes You a Strong Candidate
As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.
This is a full-time, entry-level position.
Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site.
The Ideal Candidate Will
What Makes You a Strong Candidate
- You're reliable and take ownership of your work
- You communicate with clarity, patience, and professionalism
- You stay organized and pay attention to details
- You enjoy helping people and solving problems
- You show up - consistently and on time
As a Customer Support Representative, you will handle a variety of inbound telephone calls and emails. You will process orders, make follow up calls to customers and provide assistance to our external sales force.
This is a full-time, entry-level position.
Hours are: Monday to Friday, 8:30 a.m. - 5:00 p.m, On-Site.
The Ideal Candidate Will
- Prioritize the customer experience
- Manage multiple responsibilities with a high degree of professionalism
- Build positive relationships with our customers and sales force
- Be able to problem solve, work independently, and support other team members.
- Inbound & Outbound Telephone Calls & Emails
- Accurate and Efficient Customer Order Entry
- Customer and Sales Force Assistance
- Written and verbal communication is required
- Proficient in Excel, Word and Outlook
- Proficient English language skills required
- Excellent Telephone Etiquette
- Ability to Multitask