Unit Clerk

About Company:

We're officially a Great Place To Work We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.

Read more here:

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients—we invest in our people.

We are seeking a Full Time Unit Clerk night shift 7p-7a

About the Role:

The Unit Clerk plays a vital role in the smooth operation of healthcare services within Warrior Lodge by managing administrative and clerical tasks that support medical staff and enhance patient care. This position serves as the communication hub for the unit, coordinating information flow between patients, healthcare providers, and other departments. The Unit Clerk is responsible for maintaining accurate patient records, scheduling appointments, and ensuring that all documentation complies with healthcare regulations and privacy standards. By efficiently handling these administrative duties, the Unit Clerk enables clinical staff to focus on delivering high-quality medical care. Ultimately, this role contributes significantly to the overall patient experience and the operational efficiency of the healthcare unit.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a healthcare administrative role or unit clerk position.
• Proficiency with electronic health record (EHR) systems and standard office software.
• Strong organizational skills with attention to detail.
• Excellent communication skills, both verbal and written.

Preferred Qualifications:

• Certification as a Unit Clerk or Medical Secretary.
• Familiarity with medical terminology and healthcare regulations such as HIPAA.
• Experience working in a hospital or long-term care facility.
• Ability to multitask effectively in a fast-paced healthcare environment.
• Basic knowledge of billing and coding procedures.

Responsibilities:

• Manage patient admissions, discharges, and transfers by accurately entering and updating information in electronic health records.
• Coordinate communication between healthcare providers, patients, and external departments to facilitate timely and effective care delivery.
• Schedule patient appointments, tests, and procedures while maintaining an organized calendar for the unit.
• Prepare and process medical documents, including reports, correspondence, and billing information, ensuring compliance with confidentiality policies.
• Maintain inventory of office and medical supplies, placing orders as necessary to support unit operations.
• Assist in answering phones, directing calls, and responding to inquiries from patients and staff in a professional manner.
• Support the healthcare team by performing other clerical duties as assigned to promote a collaborative work environment.

Skills:

The Unit Clerk utilizes strong organizational and communication skills daily to manage patient information accurately and facilitate seamless communication among healthcare providers and patients. Proficiency in electronic health record systems is essential for updating patient data, scheduling, and documentation, ensuring compliance with privacy standards. Attention to detail is critical when preparing medical documents and processing billing information to avoid errors that could impact patient care or reimbursement. The ability to multitask and prioritize responsibilities allows the Unit Clerk to handle phone inquiries, supply management, and clerical duties efficiently in a dynamic healthcare setting. Additionally, interpersonal skills foster a supportive and professional environment, enhancing collaboration within the healthcare team and improving overall patient satisfaction.