Behavioral Health Technician

About Company:

We're officially a Great Place To Work We've always believed that supporting our team is just as important as supporting our patients. Now, we're proud to share that we've earned Great Place To Work Certification - based entirely on feedback from our own employees.

Read more here:

This certification reflects the culture we've worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.
• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.
• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.
• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.
• Student Loan Repayment – Available for nurses and therapists.
• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.
• Generous PTO – A robust paid time off policy to support work-life balance.
• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don't just invest in our patients—we invest in our people.

About the Role: NIGHT SHIFT

The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff. This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being. The technician is responsible for maintaining accurate clinical documentation and assisting in the development and execution of discharge plans to facilitate smooth transitions for patients. By working closely with multidisciplinary teams, the Behavioral Health Technician helps create a therapeutic environment that promotes recovery and stability. Ultimately, this role contributes to improving patient outcomes through compassionate care, effective crisis intervention, and diligent support of clinical processes.

Minimum Qualifications:

• High school diploma or equivalent required; Associate's degree in behavioral health or related field preferred.
• Experience working with individuals with mental health disorders or severe emotional disturbances (SED).
• Knowledge of clinical documentation standards and ability to maintain accurate records.
• Basic understanding of crisis management and intervention techniques.
• Ability to work effectively in a team-oriented clinical environment.

Preferred Qualifications:

• Certification as a Behavioral Health Technician or equivalent credential.
• Experience in a clinical or inpatient behavioral health setting.
• Training in mental health first aid or similar crisis intervention programs.
• Familiarity with electronic health record (EHR) systems.
• Strong communication and interpersonal skills to engage patients and collaborate with multidisciplinary teams.

Responsibilities:

• Provide direct patient care and support to individuals with mental health and severe emotional disturbances (SED).
• Conduct clinical assessments and assist in monitoring patient progress according to established treatment plans.
• Implement crisis intervention techniques to manage and de-escalate emergency situations safely and effectively.
• Maintain thorough and accurate clinical documentation, including progress notes, incident reports, and discharge plans.
• Collaborate with clinical staff to develop and update individualized discharge plans that support patient recovery and community reintegration.
• Participate in team meetings and communicate patient status and needs to ensure coordinated care.
• Assist patients with daily living activities and promote a safe, therapeutic environment.

Skills:

The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations. Crisis management and crisis intervention skills are applied daily to safely de-escalate situations and protect both patients and staff. Clinical assessments enable the technician to monitor patient status and contribute valuable information to treatment planning. Knowledge of mental health and severe emotional disturbances (SED) informs compassionate and effective patient care. Additionally, skills in discharge planning support patients' transitions from care settings back into the community, ensuring continuity and stability in their recovery journey.