Benefits Coordinator

Job Overview
We are seeking a dynamic and detail-oriented Benefits Coordinator to join our Human Resources team! In this vital role, you will be the driving force behind administering employee benefits programs, ensuring compliance with employment and labor laws, and providing exceptional support to our workforce. Your energetic approach and clear communication skills will help foster a positive employee experience, streamline benefits processes, and maintain accurate data across multiple HR systems. If you thrive in a fast-paced environment and are passionate about enhancing employee well-being, this is the perfect opportunity for you to make a meaningful impact!

Responsibilities

• The Appeals Operations Coordinator shall be responsible for coordinating communication documents (including correspondence) to the client stakeholders (internal and external) to ensure that all communications and supporting documentation are written and distributed appropriately and in compliance with all regulatory requirements.
• Appeals and complaints are received through various methods and must be managed in a highly efficient manner, with acute attention to detail and the use of critical thinking.
• All work handled by the Appeals Operations Coordinator involves highly regulated policies that directly impact the client performance, including but not limited to regulatory and quality audits that affect star ratings and civil monetary penalties.
• The operations coordinator is responsible for preparing all complaints received through internal or external means.
• In addition, the Appeals Operations Coordinator will be responsible for overseeing the appeals process, including all duties related to the appeals committee meetings, to ensure the timely execution of all regulatory functions.

Qualifications

• High School Diploma or GED
• Minimum of 3 years of experience in communication or customer service roles, particularly in a healthcare setting.
• Minimum of 3 years of experience in appeals processing or regulatory compliance.

Pay: $21.00 - $22.00 per hour

Benefits:

• 401(k)
• Health insurance

Application Question(s):

• Work remotely with our client. Interested?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 3 years (Preferred)

Work Location: On the road

Salary : $21 - $22