What are the responsibilities and job description for the Data Entry/CSR position at Brace Direct?
Do you want to enjoy coming to work? Do you want to be an instrumental part of a growing company? Do you want to be part of a great team? Are you a detailed oriented person? Come join us!
We are a fast-growing eCommerce company located in Hixson, TN. We are seeking a qualified candidate for a Data Entry and Customer Service position. The preferred candidate will be an organized and dependable individual who can demonstrate excellent analytical and customer service skills. The candidate will need to have the ability to work efficiently and effectively while exhibiting exceptional attention to detail.
This position will involve processing e-commerce orders, communicating with customers, updating product data, printing shipping labels, shipping duties, and various other administrative tasks.
This opportunity offers an excellent work environment, a great team atmosphere, and an opportunity for being a key part of a fast-growing exciting company. Highly competitive wages, health insurance, paid time off, 401K.
Schedule: Monday - Friday 8:30 a.m. - 5:00 p.m.
Location: Hixson, TN
Pay and Benefits:
- Pay: $15-18/hr.
- Paid holidays
- Vacation after 180 period
- Health insurance split for individual
Position Summary:
- Input and extraction of data from various Excel spreadsheets
- Entering new product data for the websites
- Accurately process e-commerce orders by keying order data for shipments
- Provide excellent customer service through communicating with customers via phone, email, and live chat
- Coordinate with suppliers to ensure orders are being processed/shipped
- Uploading tracking to customer orders and monitoring inventory levels
- Verifying invoices of accuracy and adding to Quickbooks
- Monitoring and adjusting website inventory
- Organizing product data to be listed
- Print shipping labels and check in customer returns
- Receiving and processing returns
- Some Shipping and Receiving (up to 50lb boxes)
- Other administrative tasks as directed
Position Requirements:
- Must be highly organized, detail orientated
- Must have excellent verbal and written communication skills
- Must be able to use multiple web-based programs at once
- The ability to manage a large amount of data accurately
- Must be flexible and have a team-oriented attitude
- Strong analytical and decision-making skills
- Ability to multi-task while maintaining a high desire for quality work and accuracy
- Exceptional Microsoft Excel, Word and PC skills
Job Type: Full-time
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- On call
Ability to commute/relocate:
- Hixson, TN 37343: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- I understand I must take the Indeed Skills Test to be considered for this position.
Experience:
- Microsoft Excel: 2 years (Required)
Work Location: In person
Salary : $15 - $18