Patient Care Coordinator - Bozeman Smiles

We are looking to hire Patient Care Coordinator who is excited about a fun and rewarding career in the Orthodontic Field! This is a Full-Time position with competitive pay and great benefits! 

WHO WE ARE: 

At Bozeman Smiles, we are dedicated to creating confident, healthy smiles through exceptional orthodontic care. We pride ourselves on providing a welcoming, supportive environment for our patients and their families, while fostering a positive and collaborative workplace for our team. Our goal is to make every visit comfortable, informative, and rewarding—for patients and staff alike.

WHO WE ARE LOOKING FOR:

Your role will be to ensure that patients’ appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. Your responsibilities will include entering patient information into our data system, answering patients’ questions, and arranging referrals to other specialists. General support of other team members, our office manager and doctor will also be an integral part of your role at Bozeman Smiles.

To be successful on our team, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing receptionist will perform all duties in a manner that ensures the efficient running of the practice.

RESPONSIBILITIES:

• Greeting and welcoming patients to the practice.
• Scheduling, rescheduling, or canceling appointments as needed.
• Assisting patients to fill out information forms.
• Preparing patients’ charts and daily schedules for the staff.
• Updating patient records and documenting recent treatments and procedures.
• Scheduling follow-up appointments and providing telephonic reminders.
• Communicating with insurance providers to determine if patients are required to make co-payments.
• Verifying methods of payment and collecting payments as needed.
• Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
• Assisting with sterilization of surgical instruments, medical devices, and equipment.

We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.

Bozeman Smiles participates in E-Verify