What are the responsibilities and job description for the Campground Shift Lead position at Bozeman Hot Springs Campground and RV Park?
Bozeman Hot Springs Campground – Bozeman, MT
Full-Time | Friday - Monday 9am - 7pm June through November
Join our vibrant team as a Campground Lead, where you will help drive the daily operations and guest experience at Bozeman Hot Springs Campground. In this hands-on leadership role, you will oversee campground front desk operations, support rover staff, and ensure every guest enjoys a seamless and welcoming stay.
This is a dynamic, outdoor hospitality position ideal for someone who thrives in fast-paced environments, enjoys leading a team, and takes pride in delivering exceptional guest service.
Employment runs from the end of May/beginning of June to the end of October/early November.
What You’ll Do
- Oversee daily campground front desk operations, including guest check-ins, reservations, and inquiries
- Lead and train campground registration staff
- Serve as the on-shift point of contact for team members and guest concerns
- Ensure campsites, cabins, and public areas are clean, organized, and guest-ready
- Coordinate campsite assignments and communicate maintenance or safety concerns
- Assist guests with questions, special requests, and local recommendations
- Help enforce campground policies while maintaining positive guest relations
- Support daily checklists, scheduling communication, and operational updates
- Lead by example in professionalism, accountability, and hospitality standards
What We’re Looking For
- Previous campground, hotel, resort, or hospitality experience preferred
- Strong customer service mindset with a passion for creating memorable guest experiences
- Leadership skills with the ability to coach and motivate team members
- Excellent communication skills and professionalism
- Comfortable working outdoors in varying weather conditions
- Ability to multitask and stay organized in a fast-paced environment
- Bilingual or multilingual skills are a plus but not required
- Reliable and committed for the full seasonal term
Schedule
- Friday - Monday 9am - 7pm
- Approximately 40 hours per week
- Seasonal position (April/May – November)
Why Join Us?
Bozeman Hot Springs Campground is part of a unique campus that includes natural hot springs, fitness facilities, and a year-round community of locals and travelers. This role offers leadership experience, outdoor work, and the opportunity to be part of a fun, fast-moving team focused on hospitality excellence.
We’re committed to fostering an energetic, inclusive environment where your leadership and dedication directly impact our guests’ outdoor adventures.
Job Types: Full-time, Seasonal
Pay: $21.00 - $22.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $21 - $22