Co-op Commissary Manager

Full-Time Exempt Position 40-45 hours per week. Days and Times TBD. 

Specific Responsibilities of the Commissary Manager

Planning

• Plan and oversee production schedules to meet demand across multiple retail locations and external accounts.
• With the GM, Director of Finance, and in consultation with managers, set sales, margin, labor, and inventory goals for Commissary departments.
• Track the financial performance of the commissary, monitor deviations from budget; communicate with the GM in a timely manner with forecasts, plans, and concerns regarding commissary operations and customer satisfaction.
• Approve capital expenditures for departments up to $1,000. Submit requests to the GM for expenditures that exceed that amount.
• Work with the Director of P&C to ensure timely and uniform implementation of personnel policies and practices by managers; consult with the Director of P&C prior to significant status or structural changes in your area of oversight.

Commissary Operations

• Ensure consistent product quality, recipe adherence, portioning, labeling, and packaging standards.
• Ensure that managers reach labor, margin, and sales goals.
• Ensure adequate staffing within established goals for service, production, and labor expense, and in response to anticipated sales levels and staffing changes in commissary departments.
• Set pricing guidelines as directed and maintain knowledge of pricing/margin systems.
• Ensure appropriate reporting is used at set intervals to monitor waste and production efficiency.
• Work with managers to improve and troubleshoot systems and procedures for efficiency, productivity, and quality.
• Work within departments as necessary, and demonstrate consistent, reliable attendance.
• Work with managers to develop efficient and effective standard operating and training procedures.
• Research, purchase, and ensure proper maintenance of commissary equipment.
• Maintain and ensure adherence to set ingredient guidelines for high-quality commissary products.
• Direct and participate in the research and development of new products and initiatives for the Commissary.
• Work with the Facilities Manager to ensure cleanliness, safety, and maintenance of the Commissary departments.

 Business Development

• Develop relationships and processes to ensure internal customers, CWM and CDT, are satisfied with Commissary products and related processes.
• Collaborate on merchandising strategies that strengthen the customer experience in all locations.
• Develop and grow external sales channels such as wholesale, catering, or institutional accounts.
• Work with Marketing to identify new opportunities and develop product offerings for external customers.
• Coordinate production, pricing, packaging, and delivery requirements for external accounts.
• Maintain strong relationships with external partners to ensure service quality and ongoing business.

Other

• Oversee food service purchasing to ensure appropriate systems and consistency are maintained.
• Ensure appropriate use of recipe and cost maintenance software.
• Maintain proficiency with pertinent programs and software necessary for Co-op operations.
• Complete other duties as assigned.

• Three to five years of experience supervising and managing staff in a food service setting required
• Three to five years of experience managing kitchen and/or bakery production 
• Commercial cooking experience required.
• Wholesale program development experience preferred.
• Project Management experience preferred.
• Fluency using MS Office required, particularly Word, Excel, and Outlook, with skills sufficient to communicate and develop and maintain documents with a high degree of accuracy.
• Demonstrated experience in the analysis of financial reports required.
• Ability to demonstrate regular, reliable attendance and work a flexible schedule to meet the needs of the business; some early mornings, evenings, holidays, and weekend shifts required.
• Ability to lift up to 30 lbs. throughout shift, occasionally 50 lbs.
• Ability to stand for long periods and to bend and twist repeatedly; ability to lift product overhead and/or to climb ladders with product.
• Ability to sit for long periods of time in front of a computer.

Salary : $70,000 - $80,000