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Residential Case Manager

Boys & Girls Village
Milford, CT Full Time
POSTED ON 12/4/2025 CLOSED ON 2/4/2026

What are the responsibilities and job description for the Residential Case Manager position at Boys & Girls Village?

LOCATION: Milford, CT

POSITION SUMMARY:

The Case Manager provides service linkages, coordinates, follow-ups, and advocacy. Case Manger utilize strength-based, family driven, youth guided, culturally responsive principles in developing the care management plan that builds therapeutic relationships with families.

  • Assist clinicians in managing up to 12 families.
  • Maintain bi-weekly telephone calls with families served at Safe Haven during treatment and after youth’s discharged from treatment.
  • Meet with families in their home as needed to continue and reinforce treatment services.
  • Perform a Pre and a Post DCF- Family Need Assessment Form.
  • Utilize knowledge of existing community resources and educate families.
  • Prepare a packet and refer families to Natural Supports within their community.
  • Coordinate prosocial activities for the youth(s) one month prior to discharge and at discharge.
  • Assist with the coordination of Discharge Planning with the Safe Haven clinical team and other providers, such as DCF, CSSD, and Beacon.
  • Participate in (PSB) consultation calls on a weekly basis.
  • Help families to manage crises post discharge through the development and implementation of a proactive safety plan.
  • Coordinate with the LEA regarding the youths’ educational needs prior to and after discharge
  • A college degree (BS, BA or BSW) in Human Services or related field.
  • Experience or comfort level working with families in their homes.
  • Valid driver’s license, good driving record, and use of a reliable automobile.

PURPOSE/FUNCTION OF THE PROGRAM:

Safe Haven is a residential program with a focus on the treatment and reduction of sexually abusive behavior for boys. In addition to the residential services, BGV offers Psychosexual Assessments for male and female youth outside of the program to identify risk and make recommendations regarding supervision, and treatment.

COME JOIN OUR TEAM!

Boys & Girls Village (BGV) takes pride in the supportive, team-oriented environment we offer to our employees.

FOR YOUR HEALTH & WELLBEING

    • Comprehensive medical, dental, and vision benefits, including an option that is free to employees. Currently using United HealthCare
    • Health Care and Dependent Care Flexible Spending Account
    • Free annual flu shots
    • Wellness workshops

FOR YOUR FUTURE

    • a 401K plan with employer contributions
    • Company paid life and AD&D insurance, short and long-term disability.

FOR CAREER DEVELOPMENT

    • A tuition reimbursement program and free licensing supervision.
    • Partnership with CT Non-Profit Alliance for tuition discounts at participating universities
    • Training and development opportunities

FOR WORK-LIFE BALANCE

    • Competitive salaries, with increased compensation for Bi-lingual in Spanish staff
    • Generous benefit time, including vacation, sick, and personal time
    • Employee Assistance Program (EAP)- Free and confidential counseling for employee and family

COVID-19 PRECAUTIONS

  • Remote interview process offered
  • Personal protective equipment provided and required
  • Plastic shields at work stations
  • Temperature screening at all entrances
  • Social distance guidelines in place
  • Sanitizing, Disinfecting, & Cleaning procedures in place

We are an equal opportunity employer.

Salary.com Estimation for Residential Case Manager in Milford, CT
$67,519 to $82,485
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