Mental Health Clinician [E]

 

Job Summary: Provide in-person and/or telehealth comprehensive mental health services, case management and other related support services to individuals, groups and families referred by Social Services Agency (SSA): Responsible for meeting contractual obligations per Social Service Agency guidelines. Uphold agency productivity expectations including accurate and detailed records of client interactions, and monthly client service logs while maintaining a minimum of 10 client caseload per week.

Essential Duties & Responsibilities
• Support programs, activities and services that prepare individuals and families for success by incorporating the mission
• Contribute to identifying and implementing strategies for quality improvement of BGCGG counseling programs
• Create an environment that promotes the physical, social and emotional well-being of youth and their families through providing parent support towards improving child’s functioning and ensuring psychiatric services are coordinated and accessed in a timely manner
• Maintain open communication with team and clients in accordance with therapeutic confidentiality; work one-on-one with youth and adults
• Maintain confidence and adept at conflict resolution strategies, demonstrate experience in ethical standards of reporting, remain objective in crisis situations, and maintain healthy boundaries
• Maintain knowledge of HIPAA and confidentiality regulations; maintain clear understanding of ethical and legal obligations under BBS
• Ensure the Counseling locations used meet health and safety standards and ensure the safety of all members
• Take actions to prevent accidents and respond to injury and signs of illness; use sound judgment regarding safety; adapt and be flexible
• Demonstrate experience in case management and knowledge in case management philosophy and function
• Maintain a minimum of 10 clients on caseload - caseload commiserates with weekly hours worked; follow-up and manage demanding caseload
• Maintain detailed records of significant contacts, incidents, relationships, treatment team meetings, and case management activity
• Adhere to proper documentation procedures and processes according to Social Services Agency and Board of Behavioral Sciences standards
• Complete daily process notes for each client in case load within 24 hours and keep client information up to date
• Document all services rendered including phone contact, completed services, referrals, etc. in database/case notes; maintain excellent documentation skills with demonstrated ability to write clearly, concisely and descriptively
• Effectively support the planning, development and implementation of counseling programs, services, and activities
• Create treatment plans in collaboration with client in relation to SSA referral
• Effectively monitor and evaluate programs, services and activities through completing weekly client services log and direct services hour logs and submit to supervisor and Social Services Agency in a timely manner
• Ensure a productive work environment by working as a member of a team, contributing to team meetings and providing feedback to support decision making; work cooperatively and positively in a team approach with staff and management personnel
• Work productively with minimum supervision and take initiative on projects
• Continuously develop own knowledge and skills in each of the various Family Strengthening programs in order to diversify skills
• Continuously develop own knowledge and skills in each of the various Boys & Girls Clubs of Garden Grove’s programs in order to diversify skills and integrate self into the community and organization as a whole
• Effectively use Microsoft Office programs - specifically Outlook, Teams, Excel, Word, and Publisher, use a variety of computer software applications, electronic scheduling, and database software
• Maintain knowledge of administrative and clerical procedures and systems such as managing files and records, following up on phone calls, receiving and documenting payments, completing reports, and tracking data
• Build partnerships with parents, families, other BGCGG program staff and community partners; network and establish collaborative relationships
• Attend weekly Quality Review Committee meetings, clinical supervision sessions, staff meetings and conferences and trainings as required
• Increase the visibility of BGCGG programs, services and activities through networking opportunities, outreach and community partnerships
• Share event announcements, program updates and distribute program flyers at events, meetings and when communicating with the community and BGCGG
• Promote and assist with BGCGG organizational events in addition to support organizational fundraising efforts
• Maintain close, daily contact with staff members and supervisors to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel
• Utilize exceptionally strong verbal and writing skills; communicate needs and concerns clearly and document services and correspondence in a clear and concise manner in accordance with program standards
• Maintain regular contact with external community groups, schools, social workers, clients, BGCGG partners and others to promote and ensure family information and referral services are successful
• Maintain and use exceptional written and verbal communication skills; provide feedback regularly; speak in front of large and small groups
• Be resourceful and knowledgeable of community based mental health services; work with diverse populations in a culturally competent manner
• Maintain strong organizational skills with attention to detail, prioritize and complete multiple tasks within expected deadlines, and continuously
manage own time and resources
• Follow organizational procedures and policies; uphold the organization’s mission and values
• Work within administrative and process parameters as required