Data Coordinator @ FYOP [E]

• Provide assistance in the process and/or create workflows for data collection and data accuracy
• Provide assistance in the procedures and processes of the Electronic Health Record System (EHR)
• Provide assistance to staff in using the EHR system to meet the needs of their program through consultation and meetings
• Provide assistance with troubleshooting database issues
• Provide assistance in creating database training documents and safety protocols
• Provide assistance in ensuring CHS programs and staff are following HIPAA policies and procedures
• Provide assistance in quality assurance throughout CHS programs
• Collect, aggregate, and analyze trends performance improvement data for all department procedures with the goal of improving satisfaction and functional outcomes
• Complete audits for client files, participant surveys, assessments, and documentation
• Prepare timely and accurate reports that support CHS programs on a monthly, quarterly, and fiscal year basis and/or as needed
• Promote a productive working environment and provide support to others
• Create annual data reports for programs and develop user friendly dashboards
• Assist in the requirements needed for invoicing and data reporting
• Research and review alternative database solutions
• Identify processes for billing integration into current workflows 
• Ensure program meets health and safety standards and ensure the safety of all clients
• Take actions to prevent accidents and respond to injury and signs of illness; ensure emergency procedures are implemented and followed
• Ensure the front desk has coverage, all clients are greeted when entering the building, and are referred to the correct area
• Ensure program updates are effectively disseminated and communicated to Community Health Services teams
• Answer phone calls, check voicemails, complete referral forms, document contact, take messages, and transfer calls to appropriate staff
• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, assist with requests and address complaints
• Maintain close, daily contact with staff, clients, parents, and supervisors to receive/provide information, discuss issues, explain or interpret guidelines/instructions; instruct, and advise/counsel
• Use effective communication and maintain a professional tone in written and verbal communication 
• Work professionally and productively with minimum supervision and to take initiative on projects
• Self-manage and manage priorities without a lot of oversight
• Prioritize and complete multiple tasks within expected deadlines
• Work with diverse populations in a culturally competent manner
• Remain objective in crisis situations and maintain healthy boundaries at all times
• Adapt and be flexible; ability to uphold the organization’s mission and values
• Use excellent documentation skills with demonstrated ability to write clearly, concisely and descriptively
• Maintain knowledge of administrative and clerical procedures and systems such as managing files and records, following up on phone calls, conducting meetings, completing reports, and tracking data
• Maintain knowledge of proper HIPAA and confidentiality regulations
• Work cooperatively and positively in a team approach with staff and management personnel; contribute to the quality of a high performing team
• Use sound judgment regarding safety; take initiative for problem solving
• Maintain proficiency in using a variety of computer software applications, specifically, Excel, Word, Publisher, and Outlook
• Use strong organizational skills with attention to detail; follow-up and manage demanding workload
• Use strong communication skills, both written and verbal, and ability to provide feedback regularly
• Speak in front of groups; report on budgets, program outcomes, purchasing, and maintenance needs
• Provide effective training; use networking skills and establish collaborative relationships

• Minimum of Bachelor’s degree in a related field or Associate’s degree with equivalent experience
• At least one year experience working in the non-profit field with knowledge of database systems
• At least one year experience with project coordination and management
• Valid CA driver's license, reliable transportation, safe driving record with at least two years of driving experience, and current automobile insurance required 
• Position may require standing/sitting for extended periods of time, dexterity of hands and fingers to operate office equipment, reaching overhead, above the shoulders and horizontally, bending at the waist; seeing to review and analyze reports, documents or other reports; hearing and speaking to communicate and provide information to others; speaking to be heard before groups of people; position may require to lift, carry, pull or otherwise move objects between 10-20 pounds

Salary : $26 - $30