Front Desk & Administrative Coordinator

Now Hiring: Front Desk & Administrative Coordinator

The Boys & Girls Club of the Grand Strand is seeking a highly organized, professional, and friendly individual to serve as the first point of contact for our members, families, visitors, and community partners.

Our Front Desk & Administrative Coordinator plays a vital role in ensuring daily operations run smoothly while providing exceptional customer service to everyone who enters our Club. We are looking for someone who is dependable, detail-oriented, and able to maintain a welcoming and positive environment, even during busy periods.

Schedule

• Monday–Friday
• Hours may vary based on program needs.
• Occasional staff meetings, training sessions, and special events may be required.

Responsibilities

• Greet parents, members, visitors, volunteers, and community partners in a professional and welcoming manner.
• Answer and direct incoming phone calls while providing accurate information and excellent customer service.
• Manage daily student attendance by scanning members in and out using MyClubHub.
• Maintain accurate attendance and administrative records.
• Assist with visitor check-ins and ensure all required procedures are followed.
• Obtain parent or guardian signatures for incident reports, discipline documentation, and other required forms.
• Organize, file, and maintain both physical and electronic records.
• Assist with registration, paperwork, data entry, and general administrative support.
• Communicate professionally with parents regarding routine questions and concerns.
• Support staff and leadership with additional clerical duties and special projects as needed.
• Help maintain an organized, efficient, and welcoming front office environment.

Qualifications

• Excellent customer service and interpersonal skills.
• Strong organizational skills and exceptional attention to detail.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Professional verbal and written communication skills.
• Comfortable learning and utilizing technology and data management systems, including MyClubHub.
• Ability to maintain confidentiality and exercise sound judgment.
• Reliable, punctual, and dependable.
• Previous administrative, receptionist, or customer service experience is preferred.
• Must successfully pass all required background screenings.

What We're Looking For

The ideal candidate is someone who is approachable, courteous, and calm under pressure. This position requires a pleasant demeanor, strong organizational abilities, and a commitment to providing excellent service to our families, staff, and visitors. The responsibilities listed above are not exhaustive, and flexibility to assist with additional duties as assigned is essential.

If you enjoy helping others, staying organized, and being the welcoming face of an organization dedicated to serving youth, we encourage you to apply today!

Join the Boys & Girls Club of the Grand Strand and help create a positive experience for every child and family who walks through our doors.

Pay: $16.00 per hour

Work Location: In person

Benefits:

Salary : $16