Temporary Administrative Assistant- Part Time

Position Summary: 
BGCT is seeking a highly professional, customer service-oriented Temporary Administrative Assistant to support daily administrative operations during a temporary staffing coverage need. This position serves as a critical first point of contact for families, donors, guests, community partners, staff, and 
Club members while helping maintain efficient front office operations during one of the organization’s busiest seasons.

This role will provide administrative support across multiple departments including Human Resources, Development, Operations, and Programs. The ideal candidate will demonstrate professionalism, adaptability, strong communication skills, attention to detail, confidentiality, and a commitment to 
exceptional customer service in a fast-paced nonprofit environment serving youth and families.

Essential Responsibilities: 
Customer Service & Guest Relations
• Serve as the primary front desk contact for visitors, families, donors, vendors, applicants, and 
community partners
• Greet and assist guests in a warm, professional, responsive, and solution-oriented manner
• Answer and direct incoming phone calls promptly and professionally
• Respond to general inquiries and provide accurate information regarding BGCT programs, operations, and services
• Support a welcoming, safe, organized, and professional front office environment

Administrative Support:
• Provide administrative support to Human Resources, Development, Operations, and Program Departments
• Perform data entry and maintain accurate records and databases
• Assist with filing, scanning, copying, correspondence, and document preparation
• Support internal and external communications as assigned
• Process incoming and outgoing mail, packages, and deliveries
• Assist with scheduling, calendars, and administrative coordination needs
• Support donor acknowledgment processes and administrative development tasks as assigned

Office Operations & Inventory Management:
• Operate and troubleshoot standard office equipment including printers, copiers, scanners, postage equipment, and multi-line phone systems
• Monitor, organize, and maintain office & janitorial supply inventory levels
• Assist with ordering and stocking office and administrative materials
• Maintain organized administrative and shared office spaces
• Support operational efficiency through strong attention to detail and follow-through

Security & Facility Support:
• Support front office security procedures including guest check-in and visitor management
• Monitor visitor access and maintain awareness of front office activity
• Help ensure adherence to organizational safety, confidentiality, and professionalism standards
• Maintain discretion and confidentiality when handling sensitive information and records

Qualifications:
• High school diploma or equivalent required
• Previous administrative assistant, receptionist, office support, or customer service experience preferred
• Strong verbal and written communication skills
• Proficiency with Microsoft Office, email systems, databases, and general office technology
• Strong organizational skills with the ability to multitask and prioritize responsibilities
• Ability to maintain professionalism, confidentiality, and strong attention to detail
• Ability to work collaboratively and positively in a team-oriented environment
• Experience working in nonprofit, youth-serving, or customer-focused environments preferred

Preferred Characteristics:
• Positive, welcoming, and professional demeanor
• Strong work ethic, reliability, and accountability
• Flexible and adaptable in a fast-paced environment
• Strong interpersonal skills and emotional intelligence
• Ability to independently problem-solve and support team needs proactively
• Commitment to supporting the mission and values of BGCT

Physical Requirements:
• Ability to sit, stand, walk, bend, and lift up to 25 pounds as needed
• Ability to operate office equipment and perform repetitive administrative tasks

BGCT is committed to creating a safe, inclusive, and positive environment for all youth, families, staff, volunteers, and community members.