Assistant Unit Director - Bentonville

Job Summary:

The Assistant Unit Director supports the overall success of Club operations by leading high-quality, trauma-informed programs while assisting with daily site management. This role blends hands-on program development with staff supervision and operational coordination. The Assistant Unit Director – Programs works closely with the Unit Director to ensure Club environments are emotionally and physically safe, inclusive, and empowering for all youth. Responsibilities include overseeing organization-wide programs, mentoring youth and staff, supporting grant implementation, and maintaining strong community partnerships that enhance the Club experience.

Responsibilities:

BGCBC Culture

• Model and promote the organization’s trauma-informed values.
• Foster environments rooted in dignity, inclusion, emotional safety, empowerment, and relationship-building.
• Support programs and volunteer experiences that affirm youth identity, voice, and lived experiences.

Trauma-Informed Culture & Youth Development

• Model the values of dignity, inclusion, emotional safety, and empowerment in all interactions.
• Promote culturally responsive and developmentally appropriate practices.
• Create welcoming spaces where youth feel seen, respected, and engaged.

Program Development & Implementation

• Lead and oversee core Club programs (e.g., SMART Moves, Torch Club, Healthy Habits, Girls Who Code).
• Implement interest based programming based on members feedback.
• Design and deliver engaging, predictable, and inclusive programming tailored to youth interests and needs.
• Promote youth leadership through peer-led activities, voice in decision-making, and opportunities for self-expression.
• Monitor program quality and effectiveness using feedback, attendance, and outcome data.
• Facilitate weekly/monthly programming meetings for staff.

Operations & Site Support

• Collaborate with the Unit Director to maintain smooth daily operations, including program scheduling and coverage planning.
• Step in during high-volume times or staff absences to ensure safe, consistent supervision and leadership.
• Help enforce and model policies related to youth safety, conduct, health, and transportation.
• Support with facility upkeep and ensure spaces are clean, safe, and emotionally welcoming.

Staff & Volunteer Leadership

• Provide daily guidance and support to staff and volunteers in program areas.
• Coach and supervise staff to implement trauma-informed practices, positive behavior supports, and youth-centered engagement strategies.
• Support new hire onboarding and ongoing staff development through coaching, check-ins, and training facilitation.

Data, Evaluation & Grants

• Collect and report program data (e.g., attendance, outcomes) with confidentiality.
• Stay up-to-date with grant funded programing and ensure that all requirements are met in a timely manor.
• Ensure accurate tracking for grant-funded initiatives and assist with meeting reporting deadlines.
• Participate in outcome evaluation to inform program improvements and celebrate successes.

Family & Community Engagement

• Build trusting relationships with families and caregivers to support wraparound services for youth.
• Represent the Club in a professional, respectful, and collaborative manner at events and partnership meetings.
• Help cultivate and maintain community partnerships that enhance programming and reflect shared values.

Marketing & Promotion

• Increase program visibility through flyers, family communication, and digital platforms.
• Share success stories and youth achievements in ways that are empowering, strengths-based, and culturally respectful.

Relationships:

Internal: Maintain close, daily communication with staff, youth, and the Unit Director. Build a workplace culture grounded in trust, accountability, emotional safety, and continuous learning.

External: Collaborate with community groups, schools, families, and partners in a professional and trauma-sensitive manner. Approach all relationships with a spirit of mutual respect, equity, and care.

Skills/Knowledge Required:

• Bachelor’s degree in youth development, education, or related field (or equivalent experience)
• Minimum of 2 years of experience in youth-serving programs with demonstrated knowledge of trauma and its impact
• Strong communication skills (verbal and written), with an emphasis on active listening, de-escalation, and strengths-based language
• Understanding of group dynamics, youth behavior, and inclusive activity planning
• Ability to lead staff and volunteers with compassion, consistency, and accountability
• Experience with grant implementation, program evaluation, and outcome measurement
• Valid driver’s license and ability to operate a 15-passenger van
• Willingness to travel and participate in occasional multi-day trips
• CPR and First Aid Certification (or willingness to obtain)

Physical Requirements/Work Environment:

• High energy and the ability to multi-task while remaining emotionally grounded and supportive
• Must be able to lift up to 50 lbs and engage in high-energy outdoor or physical activities (e.g., hiking, canoeing, games)
• Employee must be able to get on and drive members on a 15-passenger van or bus.
• Comfortable working in both structured indoor environments and unpredictable, dynamic Club spaces

Disclaimer:

This job description is not intended to list every task or responsibility. Duties may evolve to meet the needs of youth, staff, and the organization. Flexibility, empathy, and a trauma-informed mindset are essential components of success in this role.