What are the responsibilities and job description for the Patrol Investigation & Risk Management Specialist position at Boyne Resorts?
Overview
The Patrol Specialist – Investigation & Risk Management is a critical leadership position within the Patrol department, responsible for ensuring that all incident documentation, investigations, and risk-related processes are legally defensible and organizationally sound and consistent. This role goes beyond administration: it requires high-level analysis of best practices in the areas of risk, liability, and exposure across patrol operations and processes, with direct involvement in preparing materials for litigation defense.
Come work and play at Seattle’s home mountain, The Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is lots to do all year long.
Responsibilities
Job duties may include, but are not limited to:
- Serve as the primary and final reviewer for all patrol-related incident documentation and investigations, ensuring accuracy and consistency.
- Conduct reviews of incident documentation to identify risk exposure and recommend improvements.
- Train and mentor Patrol Incident Investigators, ensuring that investigative practices meet department and resort standards.
- Work with Patrol Leadership, risk management and external partners to ensure investigative documentation is complete, accurate, and organized for potential review.
- Maintain Master Staff Spreadsheet and track hiring, nametags, contact updates, and crew pass distribution.
- Manage emergency resources including major incident checklists, emergency binders, phone lists, and power outage protocols across base areas.
- Monitor and manage inventory of laptops, tablets, and office supplies across patrol locations.
- Coordinate uniform inventory, distribution, and compliance tracking.
Qualifications
What we are looking for:
- Proven ability to lead and manage programs from development through implementation, ensuring alignment with organizational goals and operational excellence.
- Demonstrated experience developing, documenting, and maintaining processes and standard operating procedures to enhance efficiency, accuracy, and compliance.
- Strong investigative background, including conducting inquiries, analyzing findings, and producing detailed reports for leadership and operational decision-making.
- Skilled in reviewing and evaluating incident and investigative documentation for accuracy, consistency, and risk exposure, with the ability to identify system gaps and recommend improvements.
- Experience training, coaching, and supporting personnel to ensure consistent reporting standards and proper documentation practices.
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Join our team and enjoy The Summit Experience!
Wage and Benefit Info:
The wage range for this positions is: from $36.50 to $37.50/hr DOE
Benefits include: health, dental, vision
Team member will accrue PTO and will earn 2 weeks or more in a 12 month period.
All individuals may contribute to the 401(k). An employee must work 1,000 hours in a calendar year to qualify for the discretionary match (there is a 2 year vesting cliff).
All individuals accrue sick time at 1 hour per 40 hours worked to a maximum of 64 hours per year.
It is the policy of Boyne Resorts to recruit, hire and promote in all job classifications and shall not discriminate with regard to race, color, national origin, religion, ancestry, sex, age, sexual orientation, gender identity, disability, veteran status, or any other non-merit factor. Boyne Resorts is committed to valuing individual diversity in the workplace by reaching beyond stereotypical views and using the strengths and different perspectives and unique backgrounds that each person offers. Even more importantly, Boyne Resorts embraces and derives value from the diverse views that each individual brings.
Salary : $36 - $37
