What are the responsibilities and job description for the Mail Room Attendant position at Boyne Resorts?
Big Sky Resort is seeking a full-time seasonal Mail Room Attendant to receive, sort, process, and distribute mail and packages from our central hub located in the Huntley/Shoshone Lodge. This role supports both guests and team members and requires a highly organized, detail-oriented individual who can deliver exceptional hospitality while managing daily operational demands.
Responsibilities
- Provide professional, friendly, and courteous service to guests, team members, and vendors at all times
- Receive, sort, and process all incoming mail and packages delivered to the Resort mailroom
- Ship outgoing mail and process returns accurately and efficiently
- Support team members with guest mailing needs, ensuring proper handling and timely delivery
- Assist with scheduling, workflow coordination, and basic supervisory tasks within the mailroom
- Perform project-related tasks including sorting projects, inventory organization, and mailroom upkeep
- Conduct regular town runs to Bozeman and coordinate vendor pickups as needed
- Deliver packages to Resort guests, owners, and internal departments
Qualifications
- Previous customer service or hospitality experience preferred; leadership or supervisory experience a plus
- Prior mailroom or shipping/receiving experience preferred but not required
- Valid driver’s license required
- Proficient in Microsoft Windows, Outlook, and Apple iOS platforms
- Strong organizational and multitasking skills with the ability to manage competing priorities
- Ability to handle confidential information discretely and professionally
- Strong problem-solving and critical thinking skills
- Self-starter with the ability to work independently with minimal supervision
Physical Requirements
Ability to lift and carry up to 50 pounds unassisted
Ability to stand and walk for extended periods (up to 8 hours per shift)
Ability to bend, stoop, reach, and move packages repeatedly
Comfortable working indoors and outdoors in various weather conditions as needed
Ability to operate company vehicles for town runs and package deliveries
All full time seasonal employees can enjoy the following benefits:
- FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
- Discounted vouchers for skiing at Big Sky Resort for friends and family
- Discounted ski/snowboard rentals with a free employee lesson
- 25%-50% off F&B and Retail at all Boyne outlets
- Eligibility for affordable Team Member Housing
- Lodging discounts for friends and family
- Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
- Wellness Days and Eligibility for PTO
- Monthly employee events