Mail Room Attendant

Big Sky Resort is seeking a full-time seasonal Mail Room Attendant to receive, sort, process, and distribute mail and packages from our central hub located in the Huntley/Shoshone Lodge. This role supports both guests and team members and requires a highly organized, detail-oriented individual who can deliver exceptional hospitality while managing daily operational demands.

• Provide professional, friendly, and courteous service to guests, team members, and vendors at all times
• Receive, sort, and process all incoming mail and packages delivered to the Resort mailroom
• Ship outgoing mail and process returns accurately and efficiently
• Support team members with guest mailing needs, ensuring proper handling and timely delivery
• Assist with scheduling, workflow coordination, and basic supervisory tasks within the mailroom
• Perform project-related tasks including sorting projects, inventory organization, and mailroom upkeep
• Conduct regular town runs to Bozeman and coordinate vendor pickups as needed
• Deliver packages to Resort guests, owners, and internal departments

• Previous customer service or hospitality experience preferred; leadership or supervisory experience a plus
• Prior mailroom or shipping/receiving experience preferred but not required
• Valid driver’s license required
• Proficient in Microsoft Windows, Outlook, and Apple iOS platforms
• Strong organizational and multitasking skills with the ability to manage competing priorities
• Ability to handle confidential information discretely and professionally
• Strong problem-solving and critical thinking skills
• Self-starter with the ability to work independently with minimal supervision

Physical Requirements

• Ability to lift and carry up to 50 pounds unassisted

• Ability to stand and walk for extended periods (up to 8 hours per shift)

• Ability to bend, stoop, reach, and move packages repeatedly

• Comfortable working indoors and outdoors in various weather conditions as needed

• Ability to operate company vehicles for town runs and package deliveries

All full time seasonal employees can enjoy the following benefits:

• FREE All Mountain Ski Pass and eligibility for Free or Discounted Tickets to other Montana Mountains and Boyne Resort properties
• Discounted vouchers for skiing at Big Sky Resort for friends and family
• Discounted ski/snowboard rentals with a free employee lesson
• 25%-50% off F&B and Retail at all Boyne outlets
• Eligibility for affordable Team Member Housing
• Lodging discounts for friends and family
• Discounted Lone Mountain Ranch Cross Country Ski Trail Pass
• Wellness Days and Eligibility for PTO
• Monthly employee events