What are the responsibilities and job description for the Lift Operator position at Boyne Resorts?
Overview
Brighton Resort is looking for fun, energetic, and enthusiastic people to join our Lift Operations Team! Lift Operators play a key role in creating a safe, welcoming, and memorable mountain experience for every guest. This position is perfect for those who enjoy working outdoors, being part of a close-knit team, and sharing the excitement of skiing and snowboarding with our guests.
Lift Operators focus on safety, efficiency, and guest service while operating chairlifts and assisting riders of all ability levels. Duties include loading and unloading guests, monitoring lift operations, maintaining a safe environment, and helping guests have fun while they enjoy “The Greatest Snow on Earth.” No prior experience is necessary—we’ll provide all the training you need!
If you love the mountains, thrive in a fast-paced outdoor environment, and enjoy helping others, we’d love to have you on the team!
At Brighton, Lift Operator roles are available in both full-time and part-time schedules so you can find the fit that works best for you. All operators must be available to work during peak holiday periods.
- Full-Time Lift Operators work more than 32 hours per week. They are typically scheduled for at least five shifts, including at least one day shift, one night shift, and one shift on Friday or Saturday.
- Part-Time Lift Operators work fewer than 32 hours per week. They are typically scheduled for at least two shifts per week, with three preferred, and at least one shift on Monday, Friday, or Saturday.
Perks:
- FREE All-Access Brighton Ski Pass
- FREE UTA ski bus access
- Discounted Brighton lift tickets for friends and family
- Access to discounted lift tickets at multiple ski areas
- Employee discounts at all Brighton outlets and all Boyne Resorts
- Discounted membership at Momentum Indoor Climbing Gym
- Access to ExpertVoice, Liberty Mountain, and Outdoor Prolink retail sites
Responsibilities
As a Lift Operator you will contribute to Brighton’s LEADS values by:
- Prioritize Safety by:
- Staying alert to hazards, following all operating and emergency procedures, and making safe decisions in every situation.
- Serve First by:
- Greeting every rider with a friendly, approachable presence, offering clear loading and unloading instructions, and helping guests feel confident and comfortable on the lift.
- Acting as a Brighton ambassador, answering questions about conditions, events, and terrain, and helping guests get the most from their day.
- Show that Attitude is Everything by:
- Staying positive and composed in all weather and guest situations, making safety your top priority while delivering excellent service.
- Deliver Excellence in Execution by:
- Operating lifts according to all procedures, adjusting speeds when necessary for safety, and completing daily inspections and logs accurately.
- Responding quickly and effectively to unusual situations, from assisting a struggling guest to following emergency procedures.
- Effectively managing lines and loading chairs to full capacity.
- Think Long Term by:
- Keeping loading and unloading areas safe and well-prepared through regular snow removal, ramp raking, and hazard checks, ensuring reliable and efficient operations all season.
- Develop Great People by:
- Supporting your teammates, sharing knowledge, and communicating effectively with ski patrol, lift maintenance, and other departments to keep the mountain running smoothly.
Qualifications
This position may be for you If you:
- You’re 18 years of age or older
- Have a high school diploma or equivalent
- Can lift 35 lbs and push/pull 50 lbs unassisted
- Are comfortable working outdoors in all weather conditions for long periods
- Can ski or snowboard safely at a beginner level
- Have strong communication skills and a focus on safety and guest service
- Can stay attentive and focused on surroundings for extended periods without distraction
- Are committed to following safety procedures and addressing hazards immediately
- Want to work with teammates from diverse backgrounds
- Are available to work holidays and a mix of day/night shifts
- Can work at heights
- Have a passion for the outdoors
- Can reliably get to and from the resort in various weather conditions
Preferred:
- Are experienced in outdoor, high-traffic, or safety-critical roles
- Have hospitality, recreation, or guest service experience
- Ski or snowboard safely at an intermediate level