Omni Channel Analyst

Boxout LLC., a national distributor and industry leader in health and wellness product distribution for over 60 years, is seeking an Omni-Channel Analyst to join our team. In this position you will be working in a high volume, Omni-Channel business, operating multiple storefronts including Amazon, eBay, Wal-Mart and Google, with other team members. As an Omni-Channel Analyst, responsibilities include assisting the Fulfillment Manager with inventory reconciliation, reimbursement claim management, data review and communication.

Responsibilities:

· Collect and submit information to external stakeholder related to filing reimbursement claims on Amazon and Walmart channel.

· Identify and collaborate with external stakeholder to resolve denied reimbursement claims on Amazon and Walmart channel.

· Perform monthly inventory reconciliation between internal and external inventory in the Amazon and Walmart channel.

· Prepare and post inventory adjustments related to inventory activity that occurred on Amazon and Walmart Channel.

· Collaborate with cross-functional teams to ensure timely and accurate month-end figures.

· Research and resolve customer orders that are held due to insufficient inventory in accounting system that were fulfilled by Amazon or Walmart Channel.

· Detect and record customer orders fulfilled by Amazon or Walmart Channel not reflected in financial results.

· Investigates differences in inventory receipts between internal and external data and communicate results with internal stakeholders.

· Communicate inbound performance issues for shipments with internal and external stakeholders

· Collaborate with brand specialist and Fulfillment Manager to resolve inventory stranded at Amazon Channel.

· Identify process improvement opportunities and contribute to automation initiatives.

· Handle customer communication as needed.

· Perform other duties as assigned

Requirements:

· Bachelor’s degree in finance, supply chain or equivalent

· Ability to multitask

· Strong communication skills, verbal and written

· Proven, strong analytical ability

· Ability to resolve channel, product and vendor issues

· Strong excel skills

· Attention to detail

· Results oriented

We offer:

· Competitive salary and bonus

· Career path planning and growth opportunities

· Opportunities to participate in committees related to company culture, environmental sustainability and charity work

· On site fitness center, personal training, health risk assessments and walking trail

· Paid days for charity participation

· Comprehensive benefits package

· Mountain Climber program

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $55,000 - $65,000