Founding Auto Repair Store Manager / Service Advisor (Hybrid Pre-Launch Role)

Bowy’s Automotive is a brand-new, full-service auto repair facility launching in August 2026. We are mid-remodel with an estimated completion date of late-July 2026.

This is not a typical “step into an existing shop” role.

This is a ground-floor opportunity to help build a shop, from layout and workflow to customer experience and team structure, before the doors ever open.

We are hiring early and structuring this as a hybrid role:

• Now → Launch: Work inside AutoBoost | Business Actualization (our automotive marketing company), supporting shop growth strategy and sales process optimization. Planning for the auto repair shop launch and hirign new team members.
• At Launch (Estimated for Late August, 2026): Transition into leading day-to-day operations at Bowy’s Automotive

This gives you a rare advantage: you won’t just run the shop, you’ll help design how it runs.

Meet a few of our team members and learn more about our marketing agency: https://fast.wistia.com/embed/channel/klngzcjdup

Hear why we’re building Bowy’s Automotive:

What You’ll Do (Pre-Launch Phase)

While the shop is being built, you’ll work inside our marketing agency with a focus on how shops grow and operate:

• Review real customer phone calls from auto repair shops and identify missed revenue opportunities
• Analyze service advisor performance and sales process effectiveness
• Manage and respond to Google Local Service Ads leads
• Support content creation (real-world shop scenarios, customer communication, service workflows)
• Learn how top-performing shops think about sales, communication, and retention

At the same time, you’ll be directly involved in building Bowy’s Automotive:

• Contribute to shop layout, workflow, and production design
• Help design the service area, customer experience, and communication flow
• Assist in selecting tools, systems, and operational processes
• Work with ownership to define how the shop will actually run day-to-day
• Interviewing and Hiring Service Support Staff and Technicians

What You’ll Do (Post-Launch)

Once the shop opens, you will step into a leadership role running the front of the house:

• Serve as the primary point of contact for customers, from first call to vehicle pickup
• Write estimates, sell work, and clearly communicate repairs
• Manage workflow, scheduling, and technician productivity
• Ensure a high level of organization, efficiency, and customer experience
• Drive revenue through ethical sales and strong customer relationships
• Help recruit, train, and develop additional team members
• Partner with ownership to continuously improve operations and performance

What We’re Looking For

This role requires more than a typical service advisor.

You need to be able to think, build, and execute.

• Strong experience as a Service Advisor, Shop Manager, or similar role
• Deep understanding of shop workflow, estimating, and repair processes
• Ability to identify sales opportunities and improve close rates
• Comfortable reviewing calls, processes, and performance critically
• Strong communication skills: clear, direct, and professional
• Organized and process-oriented: you don’t let things fall through
• Willingness to be involved before the shop exists (this is not a “walk into a finished system” role)

Bonus if you:

• Have both technical and front-of-house experience. This is not a technician role, but having advanced vehicle diagnostic experience, experience with common shop equipment, and a willingness to take on a technical task for overflow are desired
• Have helped build or improve shop processes before
• Are comfortable with data, reporting, or performance tracking

Why This Role Is Different

• You help build the shop before it opens
• You gain exposure to hundreds of real shop interactions before ever taking your first customer
• You transition into a leadership role with context, not guesswork
• You work directly with ownership on both marketing and operations

Position Details

• Hybrid role (pre-launch agency work → post-launch shop leadership)
• Full-time path for the right candidate
• In-office role (no remote), being close to Palmyra, PA, the shop location is desired
• Compensation based on experience, with growth tied to shop performance

How to Apply

Send your resume and a brief note on why this role fits what you’re looking for. If there’s alignment, we’ll schedule an initial call.

Job Type: Full-time

Pay: $50,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Application Question(s):

• How many moving violations have you had in the last 3 years?
• How many years of service advirsor experience do you have?
• How many years of automotive repair technician experience do you have?
• Do you have a PA Inspection license?

Education:

• High school or equivalent (Required)

Experience:

• Automotive Repair Industry: 3 years (Required)

Language:

• English (Required)

License/Certification:

• Driver's License (Required)
• Do you have any ASE Certifications? (Preferred)

Work Location: In person

Salary : $50,000 - $75,000