IT Coordinator

Responsible for supporting the IT Manager in the daily and long-term tasks of the department. The Bowmar IT function encompasses a full spectrum of IT responsibilities from infrastructure through software deployment and maintenance.

Essential Duties & Responsibilities

• Assist in the operation and administration of the Government cloud environment.
• Maintain compliance with the CMMC program and address vulnerabilities identified by our SOC team.
• Assist with SharePoint, OneDrive, Multi-Factor Authentication, Switch configuration, and the ERP system.
• Perform a variety of moderately complex IT support duties to ensure smooth delivery of technology services.
• Provide user and desktop support (hardware and software), including helpdesk and data management.
• Set up, install, and configure personal computer hardware and software.
• Troubleshoot, diagnose problems, and implement corrective action within prescribed guidelines and/or escalate as appropriate.
• Assist in the preparation, writing, and roll out of IT processes and procedures.
• Provide user training on new applications, processes, and procedures.

 The above list reflects the general details considered necessary to describe the principal function of the job identified and shall not be construed as a detailed description of all the work requirements that may be inherent in this job.

 Core Competencies: These competencies are identified by Bowmar leadership and should be demonstrated by all employees across the enterprise. Bowmar Core competencies are listed below:

Position Specific Competencies: Competencies that are identified by Bowmar leadership and are unique to the position and necessary for the individual to successfully accomplish the position’s functions. 

Skills & Abilities:

• Configure and maintain virtual cloud servers peripheral equipment, e.g. Firewalls, Switches, Access Points.
• Working knowledge of Cybersecurity controls NIST 800-171.
• Experience with Domain Controller administration, Server roles, and Group Policies.
• SharePoint and OneDrive experience, file folder permission management.
• VoIP software administration.
• Familiarity with scripting.
• Experience with ERP systems is preferred.
• Programming experience is a plus.
• Have the ability to work with minimum supervision and take the lead if necessary.
• Must have excellent verbal and written communication skills.
• Must have a high level of interpersonal skills and integrity, solid team player.
• Must have the ability to organize, multitask, prioritize, and be flexible.
• Must exhibit a positive and professional attitude and appearance.
• Must be a “Team Player”.

Education/Experience Requirements:

• 5 years in a Microsoft environment 
• Bachelor’s degree or equivalent in an Information Technology discipline

Physical Requirements and Working Conditions

• Must be able to stand, walk, sit, talk or hear, and use hands to finger, handle or feel for extended periods of time, reach with hands frequently, and climb or balance and stoop, kneel, crouch or crawl occasionally.
• Must be able to write and speak clearly. 
• Must have good close vision.
• Regular lifting of up to 10 pounds and occasional lifting of up to 50 pounds.
• Incumbent will be exposed to general office and production working conditions that include exposure to fluorescent lights and may include risk of radiation from computer monitor and electrical shock, and may occasionally be exposed to work near moving mechanical parts.  The typical work environment has moderate office noise.                                                          
  
  

Additional Information: