What are the responsibilities and job description for the General Manager position at Bowl New England d/b/a Spare Time Entertainment?
Ready to lead the fun? Spare Time Entertainment is where bowling, arcade games, laser tag, escape rooms, a full-service restaurant, and private events all come together under one roof. We are looking for a General Manager to run the show, lead a large team, and create memorable experiences for every guest, every visit. Nights, weekends, and holidays are when the energy is highest, so flexibility is a must.
What You’ll Do
- Oversee all operations of a high-volume, multi-attraction entertainment center
- Manage P&L, budgets, labor, and inventory to drive results
- Lead, coach, and develop a diverse team across food & beverage, amusements, and events
- Ensure attractions, games, and facilities are safe, clean, and guest-ready
- Deliver consistent, top-level guest service and resolve issues quickly
- Engage with the community and support leagues, promotions, and events
What You Bring
- 7 years managing large teams in hospitality, entertainment, or restaurants
- Proven track record with P&L, cost control, and operational excellence
- Strong leadership skills with the ability to coach, motivate, and hold teams accountable
- ServSafe certified (required); Bachelor’s degree preferred
Compensation & Benefits
- Competitive base salary Bonus Opportunities
- Medical, dental, and vision insurance
- Paid time off and holidays
- 401(k) with company match
- Employee discounts on food, bowling, and attractions
- Leadership training and development opportunities
Why Join Us?
This is more than a management job: it’s the chance to run a one-of-a-kind entertainment destination where every day is different and the energy never stops. If you’re ready to lead a team, grow a business, and have fun while doing it, we’d love to meet you!
