What are the responsibilities and job description for the Amusements Associate - Clifton Park position at Bowl New England d/b/a Spare Time Entertainment?
What You Will Do
- Interact with guests using our Spare Time Code S.E.R.V.E. service standards.
- Greet guests, understand their needs, explain games, and offer start up instructions.
- Patrol the gaming area, answer questions, troubleshoot issues, and keep the fun going.
- Encourage guests to explore additional attractions such as other games or laser tag.
- Confidently operate the POS system while ringing orders, processing payments, and making change.
- Complete complimentary shift paperwork accurately and in an organized manner.
- Maintain clean, tidy, and presentable areas including amusements, laser tag, and escape rooms.
- Report any damaged equipment or inventory shortages to your supervisor.
- Promote knowledge of center features and upcoming events.
- Monitor for rule violations and enforce safety guidelines.
- Represent Spare Time in a positive and welcoming way.
- Occasionally dress up as Bennie the Bowling Pin during events or peak hours to hype up guests, give high fives, pose for photos, and spread extra fun.
- Other duties as needed.
- High school diploma or equivalent preferred.
- A friendly personality, comfort with crowds, and the confidence to interact with guests of all ages.
- Expect loud music, bright lights, and lots of activity.
- You will work with large crowds and children.
- Ability to stand and walk for long periods and lift up to 50 pounds.
- Ability to occasionally wear a mascot costume that can be warm and requires movement.
- Frequent weekend work and longer shifts during peak times.
