What are the responsibilities and job description for the Human Resource - Benefits Administrator position at Bowen Health?
At Bowen Health, we believe our employees are our most valuable asset. The Benefits Administrator plays a key role in supporting employee well-being by ensuring our benefits programs are effective, accessible, and meaningful.
This is more than a traditional benefits administration position. We're looking for someone who is passionate about creating an exceptional employee experience, enjoys solving problems, and is motivated to continuously improve processes and programs. In this role, you'll serve as a trusted resource for employees while helping shape and enhance the benefits experience across the organization.
If you're a detail-oriented professional who enjoys balancing analytical work, employee support, compliance, and process improvement, we would love to hear from you.
Why Join Bowen Health?
- Make a meaningful impact on employees and their families
- Play a visible role within the Human Resources team
- Help shape and improve benefits programs and processes
- Collaborate with HR, Payroll, and leadership teams
- Contribute to an organization focused on improving lives and communities
- Opportunity to grow professionally and expand your HR expertise
What You'll Do
Benefits Administration & Employee Experience
- Administer employee benefit programs including medical, dental, vision, life insurance, disability, retirement plans, and wellness initiatives.
- Lead annual open enrollment and develop engaging employee communications that drive participation and understanding.
- Serve as a trusted resource for employees by providing timely, professional, and compassionate support regarding benefits and available resources.
- Conduct new hire benefits orientation and educate employees on available programs.
- Evaluate benefits programs and recommend enhancements that support employee needs and organizational goals.
- Analyze utilization data, trends, and employee feedback to identify opportunities for improvement.
- Partner with benefit carriers, vendors, consultants, and internal stakeholders to ensure a seamless employee experience.
Compliance & Administration
- Ensure compliance with ERISA, ACA, COBRA, HIPAA, and other applicable regulations.
- Maintain accurate employee benefit records and process enrollments, life events, and terminations.
- Manage carrier connections and benefits system integrity to ensure accurate data exchange.
- Reconcile and approve monthly benefit invoices.
- Assist with ACA reporting and distribution of Forms 1094-C and 1095-C.
- Maintain and update benefits policies, procedures, and documentation.
Process Improvement
- Continuously review and improve benefits administration processes.
- Identify innovative solutions that improve efficiency, data integrity, and employee satisfaction.
- Partner with HR and Payroll to optimize workflows and strengthen operational effectiveness.
Payroll & Leave Support
- Collaborate with Payroll to ensure accurate benefit deductions, reporting, and reconciliations.
- Serve as backup for payroll processing as needed, including payroll entry, timekeeping maintenance, and payroll support activities.
- Support leave administration processes and maintain accurate records within UKG and related systems.
What We're Looking For
Preferred Qualifications
- Experience in benefits administration, human resources, payroll, leave administration, or a related field preferred.
- Strong customer service and employee support skills.
- Excellent attention to detail and organizational skills.
- Ability to manage confidential information with discretion and professionalism.
- Experience working with HRIS platforms, benefits systems, or payroll systems such as UKG is preferred.
- Strong analytical, communication, and problem-solving skills.
- Bachelor's degree in Human Resources, Business, or a related field preferred.
- SHRM-CP, SHRM-SCP, CEBS, or related certification preferred.
Success in This Role
The ideal candidate is:
- Passionate about helping employees navigate benefits programs
- Comfortable explaining complex information in simple terms
- Proactive in identifying opportunities for improvement
- Highly organized and detail-oriented
- Driven to provide exceptional employee service
- Able to balance compliance requirements with a positive employee experience
Physical Requirements
- Occupational exposure risk classification: Minimal exposure to blood, body fluids, or tissues.
- Minimal ergonomic risk for repetitive motion impairment.
- Occasional bending, lifting, twisting, and other light physical activity within the work environment.
Promise of Equal Opportunity and Fostering a Fair and Respectful Workplace:
Bowen Health is an equal opportunity employer committed to fostering an inclusive, diverse and respectful workplace. We comply with all applicable laws, including the ADA and OSHA regulations, and provide reasonable accommodations for qualified individuals with disabilities. Safety is a priority for all employees.
Bowen Health prohibits discrimination based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or other protected statuses. Bowen Health is dedicated to creating opportunities for all employees to thrive and support our mission of compassionate care.