Luxury Sales Associate

Position Title: Luxury Sales Associate

The Luxury Sales Associate plays a pivotal role in delivering exceptional customer experiences while driving sales in a high-end retail environment. This position involves engaging with clients through various channels, including chat and virtual appointments, to assist with their unique jewelry needs. The associate will contribute to a fast-paced team focused on providing outstanding service to an affluent clientele. A genuine interest in pearls and luxury items is essential for success in this role. The position also requires adaptability to a dynamic work schedule, particularly during peak holiday seasons.

Salary Range: $28.00 - $30.00 / Hour DOE

Luxury Sales Associate Responsibilities

• Assist clients with sales inquiries via chat, email, and phone
• Conduct virtual appointments and in-person meetings at the showroom
• Support sales retention by managing returns, exchanges, and repairs
• Provide updates on orders and respond to customer inquiries
• Request customer reviews and ratings
  
  

Luxury Sales Associate Requirements

• 1 years of luxury sales experience
• Experience with texting, chatting, and emailing clients, as well as conducting live streams and video chats
• Luxury retail experience, particularly with high-end clients
• Genuine interest in pearls
• Proficiency in Word and Outlook
• High school diploma
• Experience in fine jewelry or pearls is preferred
• Familiarity with Shopify is preferred
• A bachelor's degree is preferred
  
  

Benefits

• Medical (PPO/HMO) with a $350 stipend through ADP, eligible after 30 days
• 401K with 3% match after 6 months
• 15 PTO days plus 7 holidays
• Parking included
• Employee discounts
• FSA, EAP, Life & LTD insurance
  
  

If you are a Luxury Sales Associate looking to take the next step in your career, apply now!