Distributor Relations Manager

Position Title: Distributor Relations Manager

About: We are seeking a relationship-driven, strategic Distributor Relations Manager to serve as the primary point of contact for our U.S. distributor network while helping identify and develop new strategic partnerships. In this role, you'll collaborate with cross-functional teams to support distributor success, strengthen business relationships, identify growth opportunities, and ensure seamless communication across commercial, operations, regulatory, and marketing functions. You'll play a key role in driving business growth by managing distributor relationships, supporting new product launches, monitoring market trends, and helping expand our distribution network. The ideal candidate is a proactive, organized, and collaborative professional who thrives in a fast-paced environment, enjoys building strong business relationships, communicates effectively with diverse stakeholders, and is passionate about delivering exceptional customer experiences while driving results.

Responsibilities

• Serve as the primary point of contact for existing and prospective U.S. distributors, providing timely support and guidance
• Build and maintain strong distributor relationships to support long-term business growth and customer satisfaction
• Participate in regular distributor meetings, business reviews, training sessions, and strategic discussions
• Coordinate communication between distributors and internal commercial, operations, regulatory, and marketing teams
• Monitor distributor performance, analyze key metrics, and identify opportunities to improve sales and operational effectiveness
• Research, evaluate, and cultivate new strategic distribution partners and market opportunities
• Lead outreach efforts, manage follow-up activities, and support negotiations with prospective partners
• Assist with onboarding new distributors, ensuring successful integration into Sonoma's systems and processes
• Provide internal updates on distributor activities, market intelligence, competitive trends, and business opportunities
• Support product launches, marketing initiatives, and sales programs to maximize distributor success
• Proactively resolve distributor issues and escalate concerns when appropriate to ensure timely solutions
• Maintain accurate records using CRM systems and other business tools
• Travel is needed to support distributor meetings, training, and business development activities
  
  

Requirements

• 3–5 years of experience in distributor management, account management, business development, or a related customer-facing role
• Experience in pharmaceuticals, healthcare, medical devices, or other regulated industries is strongly preferred
• Demonstrated success building customer relationships and driving revenue growth
• High school diploma or GED required; Bachelor's degree in Business, Sales, Marketing, or a related field preferred
• Valid driver's license and willingness to travel as needed
• Knowledge of pharmaceutical products, distribution channels, sales processes, and applicable industry regulations preferred
• Strong relationship-building, negotiation, and communication skills
• Excellent analytical, organizational, and problem-solving abilities
• Proficiency with CRM platforms, Microsoft Office Suite, and sales reporting tools
• Ability to manage multiple priorities in a fast-paced, collaborative environment
• Self-motivated with strong time management skills and attention to detail
• Ability to maintain confidentiality and exercise sound business judgment
  
  

If you're a relationship-focused professional with a passion for business development, distributor success, and driving strategic growth, we'd love to hear from you. Apply today and help shape the future of distributor partnerships.