Case Manager

A growing, fast-moving legal firm is hiring a Legal Case Manager to own client communication and pre-litigation case management from intake through handoff. This role is the central point of contact for clients, tracking case progress, documenting every step, managing records, and ensuring files are complete, accurate, and ready when they transition forward. You’ll work onsite in a calm, professional environment with real autonomy and clear expectations. This role is built for a confident, organized self-starter who communicates well with clients, takes ownership of their caseload, and thrives in an independent, low-drama environment without micromanagement.

Salary Range: $25.00 - $35.00 / Hour DOE

Case Manager Responsibilities

• Manage a full pre-litigation caseload from intake through case transfer
• Serve as the primary point of contact for clients, providing clear and professional updates
• Answer inbound calls and respond to client questions with confidence and accuracy
• Track case progress and next steps, understanding timelines and requirements
• Collect, draft, send, and follow up on records and required documentation
• Maintain detailed, accurate notes in all case files for every action taken
• Handle property damage coordination and client treatment scheduling as applicable
• Monitor mail, scan documents, and manage outgoing correspondence
• Ensure all files are complete, organized, and ready for handoff when appropriate
• Collaborate with internal team members while independently managing daily priorities
  
  

Case Manager Requirements

• Minimum 1 year of experience as a Case Manager or Pre-Litigation Paralegal for a law firm
• Hands-on pre-litigation experience required
• Strong client-facing communication skills with excellent phone etiquette
• Highly organized with strong attention to detail and follow-through
• Confident documenting case activity and maintaining accurate records
• Comfortable managing deadlines and multiple priorities independently
• Experience working with case management and document systems
• Reliable, motivated, and accountable, this role is trusted to manage itself
  
  

Benefits

• Discretionary annual bonus
• Medical, dental, and vision coverage
• 401(k) available after 90 days
• PTO Paid holidays
• Stable 40-hour workweek
• Professional, respectful, and low-drama office culture
• Real autonomy with leadership that treats adults like adults
  
  

This is a long-term opportunity for someone who values responsibility, consistency, and growth, without chaos, micromanagement, or burnout. Apply Now!