What are the responsibilities and job description for the Intake Specialist position at Boulevard?
Boulevard Home Care is one of the top home care agencies servicing all five boroughs and Long Island. Our network of highly-qualified Home Health Aides offer dedication and compassion to the people we serve. We take pride in providing the highest quality care for our patients together with our reliable reputation.
Job Description:
The Intake Specialist will receive and process referrals from the marketing team and other referral sources, ensuring frequent and timely follow up with necessary parties to ensure each patient gets enrolled and receives home health aide services.
Responsibilities:
- Accepts incoming referrals and enters them into our tracking system for processing
- Verifies patient's insurance to determine eligibility
- Educate patients on services we provide
- Manages the process of converting a referral into an active home care patient for all services offered
- Other duties as assigned
Qualifications:
- Minimum High School Diploma
- 1 or more years of enrollment experience in homecare
- Strong Relationships with contracts (MLTC, CHHA, etc.)
- Must be well-versed with entire intake process (both HHA & CDPAP), including short and long term care (CHHA & MLTC), Medicaid, insurance verification, restriction codes, CFEEC transfer forms, Maximus procedures, and MLTC enrollment.
- Excellent customer service and communication skills (verbal and written)
- Assertive, organized and exceptional follow up skills
- Strong knowledge of applications, including HHAexchange, ePaces and Microsoft Office
- Highly motivated self-starter, able to work independently and make decisions
- Must speak fluent Spanish/English
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
Salary : $20 - $23