What are the responsibilities and job description for the Family Self Sufficiency Support Specialist position at Boulder County?
Boulder County Housing Department is hiring a Support Specialist for our Family Self-Sufficiency (FSS) program. This position provides personalized, one-on-one assistance to low-income families striving to achieve self-sufficiency. This role plays a vital part in empowering families by guiding them in setting achievable goals, identifying systemic and personal barriers, and connecting them with essential resources to foster long-term stability.
This role is an opportunity to make a profound impact in the lives of families striving for stability and independence. If you have the passion and skills to support individuals in overcoming barriers and achieving self-sufficiency, we encourage you to apply!
This is a full-time, benefitted position. The work schedule is typically Monday - Friday 8am - 4:30pm with ability to flex hours to provide early evening client support as needed. This is a remote/hybrid position with in-office requirements at partner site in Boulder as needed. Under FLSA guidelines, this position is exempt.
Boulder County requires its employees to reside in the state of Colorado as of the first day of work.
Hiring Salary Range: $62,520.00 - $76,284.00 Annually
Tentative Hiring Timeline:
Phone Screening: May 16h
First Round Interviews: May 20th
New employees receive an 80-hour bank of vacation at the time of hire, in addition to 8 hours of both vacation and medical leave accruals each month. Boulder County offers bountiful benefits, including pension contributions.
Boulder County employees may qualify for Public Service Loan Forgiveness (PSLF). Visit studentaid.gov for more information.
- Provide direct support to program participants, helping them navigate challenges related to economic stability, education, employment, health, and housing.
- Conduct program interviews as part of the intake and assessment process, ensuring participants receive tailored guidance and support.
- Develop and implement strategies for program growth and continuous improvement, incorporating best practices for serving marginalized households facing systemic barriers.
- Engage in community outreach to strengthen partnerships with local human services agencies that provide essential support to low-income families.
- Collaborate closely with the FSS Program Coordinating Committee and other stakeholders to optimize service delivery.
- Complete and maintain HUD documentation related to FSS enrollment, participant progress, and exit reports, ensuring compliance with program requirements.
- Work alongside partner financial teams to oversee escrow accounts, track progress, and help families maximize financial benefits.
- Build and sustain strong working relationships with Boulder County Human Services and key partner organizations, such as Boulder Housing Partners, EFAA, OUR Center, and Sister Carmen Community Center, to ensure comprehensive support for participants.
- Conduct travel-based outreach and provide flexible scheduling to meet with families at their workplaces, schools, and homes to offer direct support.
- Perform administrative duties related to various components of the FSS program, ensuring efficient program execution and service accessibility.
PLEASE NOTE: When completing your application describe all relevant education and experience, as applications are assessed based on the required qualifications listed. Resumes and other attachments are not accepted in lieu of completed applications and will not be reviewed in the initial screening process. Any personally identifiable information (PII) such as name and address will be redacted from applications that meet the minimum screening requirements and are forwarded to the hiring manager. If the hiring manager selects you to advance in the hiring process, your attachments will then be shared with the hiring team.
EDUCATION & EXPERIENCE:
Boulder County is looking for well qualified candidates to fill our positions. Any combination of relevant education and experience is encouraged. In this position, we are looking for a minimum of 6 years of combined education and experience in social or human services, case management, counseling, mental health field, or related fields.
DRIVER'S LICENSE& RELIABLE VEHICLE:
Applicants must have a valid driver's license and a clean driving record
For more information regarding a clean driving record, please click here.
BACKGROUND CHECK:
A job offer is contingent on passing a background investigation
- Bilingual preferred
- Bachelor’s degree in social services or related field
- Experience working with marginalized households, particularly those facing significant challenges related to the social determinants of health (such as income instability, lack of access to education, and health disparities).
- Strong knowledge of self-sufficiency resources, including GED classes, the PIE program, workforce development programs, and other local support services.
- Proven ability to build collaborative relationships and leverage community partnerships to benefit program participants.
- Exceptional problem-solving, organizational, and communication skills, with the ability to engage diverse individuals and families with empathy and respect.
- Willingness and ability to travel throughout Boulder County as needed to provide direct service and support.
- Flexible work schedule to accommodate family needs, work schedules, and school commitments.
Boulder County is a workplace dedicated to supporting individuals and families of all types and to fostering a diverse, inclusive, and respectful environment for all employees. We prohibit unlawful discrimination against applicants and employees on the basis of race, color, religion, gender, gender identity, national origin, age, disability, socio-economic status, sexual orientation, genetic information, or any other status protected by applicable federal, state, or local law.
Salary : $62,520 - $90,048
