What are the responsibilities and job description for the LMS Admin position at BOTG LLC?
Job Details
Job Description:
Position: LMS Admin
Location: Piscataway, NJ (Hybrid - 3 days on site, 2 days remote)
Duration: 12 months contracts
Client: Direct
Key Responsibilities:
- LMS Admnistration
- Keeps abreast of technology and provides recommendations to improve end user support and operations
- Uploads courses as needed
- Writes testing scripts for UAT (User Acceptance Testing)
- Participates in UAT including resolving technical issues, reporting, etc.
- Delivers SCORM sales orders, as needed
- Prepares product data to be uploaded to internal systems
- Supports the creation of analytics and usage reports for client eLearning products, identifying actionable insights, key trends and metrics, user behavior, data/marketing/website optimization opportunities, as well as to respond to institutional customer requests
- Gathers, generates, and reviews catalog records of eLearning courses as per machine readable cataloging (MARC) standards and (Knowledge Bases and Related Tools) KBART title lists
- Updates, edits, and/or enhances existing catalog records for greater discoverability
- Submits and monitors project management tickets (JIRA)
- Coordinates virtual events/webinars, including setting up registration pages, providing production support, collaborating with marketing efforts, and producing events
- Assists with website that supports the clinet's Learning Network, including conducting keyword research to improve SEO, auditing LMS content and URLs to ensure data integrity, and creating/updating customer support documentation
- Conducts industry research and landscape assessments within the adult learning space
- Works on other Educational Activities projects as needed and assigned
Skills & Other Requirements:
- Strong analytical and problem solving skills including being a creative problem solver
- Strong comfort with software
- Strong customer service, administrative, and software skills
- Strict attention to detail
- Ability to work well under pressure with deadlines, with the ability to handle multiple projects simultaneously
- Knowledge of educational technology platforms including learning management systems
- Highly competent in working with Microsoft Office and Google Docs
- Excellent oral and written communication skills
- Excellent interpersonal skills; ability to work successfully with both internal and external stakeholders
- Knowledge of HTML, CSS a plus
- Knowledge of JIRA a plus
Education and Experience:
- Bachelor’s degree preferred or equivalent experience
- Preferred knowledge in learning management administration, educational technology, and/or technical support
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $35 - $40