What are the responsibilities and job description for the ServiceNow Configuration Engineer position at Boston Technology Corporation?
The ServiceNow Configuration developer is responsible for the governance, integrity, and continual improvement of service-related configuration data within the ServiceNow CMDB. This role is heavily focused on CSDM adoption, Service Mapping maturity, and accurate modeling of Business, Application, and Technical Services, ensuring they reflect true operational reality and support effective ITSM/ITOM processes.
Service Modeling & CSDM Governance
Govern and maintain the service model within ServiceNow in alignment with CSDM standards and enterprise architecture guidelines.
Experience with ServiceNow CMDB, Discovery, and Service Mapping in large enterprise environments
Familiarity with ITIL/ITSM/ITOM processes and how they consume CMDB and service data.
Please submit for more detailed JD and discussion.
Salary : $70 - $75