What are the responsibilities and job description for the Medical Office Administrator position at Boston Specialists?
Established in 2015, Boston Specialists, is committed to providing the highest quality of medical care to patients who suffer from allergic and/or gastrointestinal disorders. Visit https://www.bostonspecialists.org/ for more details.
The Medical Office Administrator will play a key role in patient coordination, billing support, and front-desk operations. This role requires strong healthcare administrative experience, attention to detail, and the ability to work in a fast-paced clinical setting. This position has excellent potential for career growth and promotion.
Responsibilities
- Answer incoming calls, schedule patient appointments, and accurately enter demographic information.
- Manage patient check-in and check-out processes with efficiency and professionalism.
- Handle referrals, insurance verifications, and authorization requests.
- Collect copayments, coinsurance, and deductible payments in accordance with office policy.
- Coordinate care and communication between patients, providers, and external facilities.
- Maintain up-to-date and accurate patient records in eClinicalWorks (ECW).
- Provide administrative and clerical support to clinic leadership and care teams.
- Deliver courteous, compassionate, and professional service to all patients and families.
Qualifications
- Minimum 5 years of healthcare administrative experience (required).
- Strong knowledge of medical insurance processes, including referrals and authorizations.
- Proficiency with eClinicalWorks (ECW) preferred.
- Excellent communication, organization, and time-management skills.
- Ability to multi-task and thrive in a fast-paced clinical environment.
- Dependable, detail-oriented, and a strong team player.
Compensation & Benefits
- 100% employer-covered health & dental insurance
- 2 weeks paid time off per year paid time off for national holidays
- Monday-Friday, 8:00 AM-5:00 PM
- Opportunities for promotion bonus based on productivity and performance
Job Type: Full-time
Base Pay: $30.00 per hour
Benefits:
- Paid time off
Application Question(s):
- This position requires a cover letter - have you completed and attached a cover letter below?
Work Location: In person
Salary : $30