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Safety and Security Director

Boston Health Care for the Homeless Program
Boston, MA Full Time
POSTED ON 10/1/2025
AVAILABLE BEFORE 10/30/2025
We are seeking a Safety and Security Director to join our team at Boston Health Care for the Homeless Program. As a Safety and Security Director, you will be responsible for the overall safety and security programs of the BHCHP locations, including the Barbara McInnis House, 33 Bradston Street, and our outreach clinics. In addition, the security role is responsible for assisting with the development and execution of the safety and security strategy for BHCHP, its occupants, the contracted security teams, and all phases of building security, and risk management, and life safety.

As the Safety and Security Director, you will collaborate with department managers to determine security needs, plan, and implement comprehensive security strategies, manage, and control the security operations budget and expenses, develop and update post procedures for security staff and a working with the program managers to assess the safety needs specific to their teams, attend weekly Safety and Risk Committee Meeting. The person in this role will demonstrate and model compassionate trauma informed responses for the organization and security staff reporting to the position.

Responsibilities:

The Safety and Security Director will:

  • Train security personnel, provide support and management of our external security contract; Oversee Longwood Security and Ware Security Officers
  • Manage the security operations budget
  • Provide strategies for developing and implementing trauma-informed practice and policies
  • Gather security intelligence and implement preventative measures
  • Develop work schedules, allocating tasks, and monitor personnel performance
  • Coordinate responses to emergencies and alarms
  • Complete incident reports and submit to Safety and Risk Committee.
  • Maintain “Restrictive Access” List for the BHCHP Program/program wide
  • Prepare surveillance equipment and schedule maintenance as needed; Schedule and facilitate repairs in a timely manner
  • Keep abreast of new technologies and advancements in security services
  • Ensuring compliance with company policies and security industry regulations
  • Provide feedback to Longwood and Ware on security staff performance
  • Lead monthly training for security staff; Coordinating quarterly training courses for all staff
  • Represent BHCHP security relations with BPHC, D4, BMC security inclusive of other security groups in the area and within the community.

Qualifications:

  • High school diploma or GED required. State-prescribed security training, licensing, and registration to Carry Class A License
  • At least five 5 years' experience working in security, law enforcement or similar role; 1 -3 years of management experience, extensive experience in security detail
  • In-depth knowledge of security procedures and surveillance equipment; Knowledge of security industry regulations
  • Bi-lingual in Spanish is strongly preferred
  • Advanced ability to coordinate responses to security breaches and threats
  • Strong interpersonal, leadership and organizational skills; excellent verbal and written communication skills
  • Availability to respond to security alerts outside of 24/7
  • Demonstrate commitment to equity and racial justice

Compensation and Benefits:

  • The compensation starts at $77,400 – $123, 840 annually; salary offer commensurate with experience
  • BHCHP full-time employees are eligible for our competitive time off program, health, dental and vision insurance, 403B retirement savings plan, pre-tax MBTA pass program with 40% discount, additional compensation for demonstrated bilingual proficiency and more. Benefits are prorated for part-time employees

Does this amazing opportunity interest you? Then we'd love to hear from you.

As an equal opportunity employer, Boston Health Care for the Homeless Program is committed to providing employment opportunities to all qualified individuals and does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information or characteristics, or any other basis prohibited by applicable law.

Covid-19 Vaccination: Proof of Covid-19 vaccination(s) is optional for employment. Candidates who are offered employment will be given details about how to demonstrate receipt of vaccination if they choose to.

Please Note: Employment at Boston Health Care for the Homeless is at-will. Boston Health Care for the Homeless does not sponsor work authorization visas.

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