Office & Sales Coordinator

At Boston Easy Biotech (BEB), we are dedicated to advancing healthcare through accurate, rapid diagnostic tests that support disease diagnosis and long-term health management. Our mission is to empower healthcare providers, patients, and partners with reliable, easy-to-use solutions that improve health outcomes and enable timely clinical decisions. Through continuous innovation, we aim to make care more accessible, affordable, and effective.

We are seeking an Operations, Customer Success & Sales Specialist to join our team at 200 Brickstone. This is a full-time, on-site position—remote work is not available.

This role blends administrative responsibilities, after-sales support, and business development. You will ensure smooth daily operations, provide high-quality service to customers, and actively contribute to sales growth by identifying opportunities, building relationships, and supporting client acquisition.

• Manage daily administrative operations to keep the office running efficiently.
• Deliver excellent after-sales support, addressing customer inquiries and resolving issues quickly.
• Act as the link between customers and internal teams to ensure satisfaction.
• Lead and support sales efforts, including client outreach, relationship building, and pipeline development.
• Track performance data, prepare reports, and support process improvements.

• Strong organizational and multitasking skills.
• Excellent communication and interpersonal abilities.
• A customer-first mindset with problem-solving skills.
• Proven sales experience (preferred) or strong interest and ability in sales.
• Ability to work on-site at 200 Brickstone full time (required).
• Background in biotech, healthcare, or diagnostics is a plus (not required).

• Join a mission-driven biotech company at the forefront of healthcare innovation.
• Play a dual role in operations and sales, gaining exposure to multiple growth pathways.
• Be part of a collaborative, fast-paced team where your contributions directly impact customers and patients.
• Build a career foundation with opportunities to grow into senior operations, sales, or client success leadership roles.