What are the responsibilities and job description for the Dispatcher position at Boston Concrete Corporation?
Company Description
Boston Concrete Corporation is a growing ready-mix concrete supplier serving the Greater Lowell Area with a mission to lead the industry in customer service and satisfaction. Backed by over 100 years of combined experience and state-of-the-art equipment, we deliver professional solutions tailored for projects of any scale. Our transparent communication and commitment to service ensures that we consistently exceed client expectations.
Role Description
We are seeking a full-time Dispatcher to join our team in Lowell, MA. This is an on-site role where you will be responsible for coordinating and scheduling concrete deliveries, communicating with drivers and customers to optimize routes, and ensuring timely delivery to meet customer needs. Additional responsibilities include tracking deliveries, updating schedules in real-time, maintaining accurate records, and resolving any logistical challenges as they arise. The Dispatcher will act as a critical liaison between the operations team and clients.
Qualifications
- Strong organizational, multitasking, and time management skills
- Excellent communication, problem-solving, and interpersonal skills
- Prior experience in logistics, dispatching, or a similar role preferred
- Ability to work in a high-pressure environment and adapt to changing priorities
- Familiarity with the construction or ready-mix concrete industry is a plus
- High school diploma or equivalent required; additional training or certifications in logistics or related fields is advantageous
- A commitment to maintaining a high level of accuracy and attention to detail in all tasks
Please contact Karin Marshall @ 978-937-7222 ext. 5