What are the responsibilities and job description for the Inside Sales Representative position at Bosch-HomeComfort?
Company Description
We Are Bosch.
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.
Let’s grow together, enjoy more, and inspire each other. Work #LikeABosch
- Reinvent yourself: At Bosch, you will evolve.
- Discover new directions: At Bosch, you will find your place.
- Balance your life: At Bosch, your job matches your lifestyle.
- Celebrate success: At Bosch, we celebrate you.
- Be yourself: At Bosch, we value values.
- Shape tomorrow: At Bosch, you change lives
Job Description
As Commercial Inside Sales you will develop an in-depth knowledge of commercial equipment becoming a product specialist. With support from our Commercial Value Engineer, you will be accountable for supporting customers and Account Managers, assisting in product selection and offering cost and energy savings alternatives. You will also learn to perform job take-offs while offering technical assistance to Branch employees and customers. Interacting with existing Commercial Accounts and Contractors to increase sales and margin for light commercial HVAC equipment and supplies, you will have assigned and non-assigned accounts.
The focus is to grow value added Commercial sales particularly within the design build market channel.
Job Responsibilities
- You will develop an in depth understanding of our commercial product offering.
- Supporting internal and external customers with technical commercial issues, quoting for light commercial HVAC equipment and supplies.
- Superior product selection capabilities with the ability to offer alternative solutions to save energy and cost for our customers.
- Proactive calls to customer base to drive sales and increase margins.
- Order entry and shipment tracking where necessary.
- Post-sale support as required.
- Facilitate product returns and train customers on warranty processing.
- Other duties as directed.
Qualifications
Required Qualifications:
- High School Diploma or equivalent
- HVAC technical knowledge
- 2 years of customer service experience
- 2 years of sales experience
- Experience supporting the sales team
Preferred Qualifications:
- Proficiency in Windows and Microsoft Office software.
- Strong interpersonal, customer relationship and decision-making skills.
- Effective and professional communication and organization skills.
- Strong analytical skills and a positive human relations orientation.