Warehouse Clerk

Bornquist, celebrating its 85th year and one of the premier Manufacturer’s Reps in the Chicagoland area,has built dominant brand name recognition for every product that it represents in the Commercial, Industrial, HVAC and Plumbing markets in Northern Illinois. We offer competitive pay, benefits, and a friendly work environment for all employees. We focus on professional development by providing the necessary training for all employees to remain up-to-date on all our manufacturers and current technologies.

We believe our employees and customers will recognize us as a leader in our industry and a valuable resource!

We invite you to apply to be a part of our winning team!

We are an Equal Opportunity Employer: disability / veteran.

Benefits: Medical (HMO, HSA & PPO options), Dental, Vision, Generous Profit Sharing and 401k Program, Short Term & Long Term Disability, Employee Assistance Program, Employee Discounts through ADP LifeMart/LifeCare, Paid Time Off

Position summary:

This position also efficiently and accurately performs standard warehouse duties including picking, shipping and receiving, loading and unloading trucks. In addition, they maintain a warehouse that is kept safe, neat and clean.

Duties and Responsibilities:   

• Receives trucks and unloads product.  
• Unpacks, inspects and stocks goods and materials.  
• Identifies damage, loss or surplus of goods and materials stored in the warehouse.  
• Fulfills customer orders and prepare product for shipment.  
• Meets warehouse operational standards, identifying and recommending improvements to uphold or exceed current customer service levels.  
• Drives and operates forklift.  
• Works with shipping computer applications, including UPS Worldship and similar programs.  
• Maintains warehouse in a neat, organized and orderly manner.  
• Completes light building and grounds maintenance, as required.  
• Maintains a safe working environment by following safety protocols.  
• Performs other related duties as assigned by management.

Qualifications:   

• High school diploma or general education degree (GED).  
• Computer skills:    
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general internet functionality required.  
  • Proficiency utilizing Enterprise software preferred (Prophet 21 by Epicor). Training can be provided.    
• Other skills required:    
  • HVAC and related experience and/or training is a plus.  
  • Knowledge of warehouse processes, quality control, logistics, costs, and other techniques for maximizing the effective storage, fabrication and distribution of goods.  
  • Basic knowledge of arithmetic and its applications. Ability to input, retrieve and analyze data.  
  • Understanding of basic principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.  
  • Excellent customer service skills with a strong desire to go above and beyond to exceed customer expectations.  
  • The ability to accurately assess customer needs, meeting quality standards for services, and evaluation of customer satisfaction.  
  • Communicating effectively verbally and in writing as appropriate for the needs of the audience.  
  • The ability to listen to and understand information and ideas presented by others, both verbally and in writing.  
  • The ability to express ideas and convey information clearly, simply and positively, both verbally and in writing.  
  • Strong organizational skills and attention to detail.  
  • Industry knowledge and technical aptitude a plus.    

Physical Demands and Work Environment:   

• Frequently required to walk, sit, bend, climb, balance, stoop, kneel or crawl, utilize hand and finger dexterity, talk or hear.  
• Occasionally works near moving mechanical parts, around fumes, airborne particles, or toxic chemicals.   
• Occasionally exposed to outside weather conditions.   
• While performing the duties of this job, the noise level in the work environment is usually moderate to loud.  
• The employee must frequently lift and/or move up to 75 pounds.  
• Specific vision abilities required by this job include: close vision; distance vision; depth perception and ability to adjust focus.  
• Specialized equipment, machines, or vehicles used:           
  • Forklift operation may be required; appropriate training and certification would be provided.