Surgical Coordinator in Neurosurgery Scheduling Dept

Job Summary

We are seeking a dedicated and highly organized Surgical Coordinator to join our Neurosurgery Scheduling Department. The ideal candidate will possess a strong background in medical administrative support, with expertise in surgical scheduling, patient coordination, and healthcare documentation. As a Surgical Coordinator, you will play a vital role in ensuring efficient operation of the neurosurgery department by managing patient appointments, coordinating surgical procedures, and maintaining accurate medical records. Your proactive approach and attention to detail will contribute significantly to delivering exceptional patient care and supporting our clinical team.

Duties

• Schedule and coordinate neurosurgical procedures, ensuring optimal utilization of operating rooms and resources.
• Communicate effectively with patients, physicians, and staff to confirm appointments, provide pre-operative instructions, and address inquiries promptly.
• Review and verify medical documentation, including referral information, prior authorizations, and insurance details to facilitate smooth scheduling.
• Maintain comprehensive records within Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks, ensuring accuracy and confidentiality in compliance with HIPAA regulations.
• Assist with insurance verification processes, including Medicare and other third-party payers, to confirm coverage and facilitate billing procedures.
• Collaborate with the clinical team to develop care plans and ensure all necessary documentation is complete prior to surgery.
• Utilize medical coding knowledge such as CPT (Current Procedural Terminology), ICD-10/ICD-9 codes for accurate documentation review and billing purposes.
• Manage incoming calls using multi-line phone systems while demonstrating excellent phone etiquette and customer service skills.
• Support administrative tasks such as filing medical records, updating patient information in EMR systems like Athenahealth or Eaglesoft, and managing office supplies.
• Ensure compliance with all healthcare regulations including HIPAA standards while handling sensitive patient information.
• Provide bilingual support when necessary to assist diverse patient populations effectively.

Requirements

• Proven experience in medical scheduling within a clinical or hospital setting, preferably in neurosurgery or specialty clinics.
• Strong knowledge of EMR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks; experience with Eaglesoft or Dentrix is a plus.
• Familiarity with medical billing processes including insurance verification, Medicare claims, CPT coding, ICD coding (ICD-10/ICD-9), and documentation review.
• Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel) and basic computer skills for data entry and record management.
• Knowledge of medical terminology relevant to neurosurgery procedures and care plans.
• Previous clinic or hospital experience with familiarity in health information management is highly desirable.
• Strong communication skills coupled with professional phone etiquette; bilingual abilities are advantageous for serving diverse patient populations.
• Attention to detail in documentation review and medical administrative support tasks; experience with office management is beneficial.
• Demonstrated ability to work collaboratively within a healthcare team while maintaining confidentiality under HIPAA guidelines. Join our team as a Surgical Coordinator to ensure seamless surgical scheduling operations while delivering outstanding support for our neurosurgical patients and clinical staff

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $25