What are the responsibilities and job description for the Account Manager (Small Business Marketing) position at Boost Local?
Role Overview:
We are seeking an Account Manager to be the face of our business for customer accounts across our services including branding, web, tech, digital marketing, direct marketing, reputation management, and more. This role will blend account management and performance marketing into one. An ideal candidate will have a working knowledge of digital marketing including search marketing, analytics, local SEO, local listings, and local business marketing tactics - and will be comfortable speaking to these subjects to guide our customers to successful performance outcomes for their businesses. This is a freelance position with an expected workload of 10-20 hours per week of work. This position is remote. There is potential for the workload to increase including full-time employment.
Responsibilities:
- Manage a book of business for Boost Local, working with your customer accounts to understand their needs and goals, and guide them towards success through our service offerings.
- You will provide reporting to each customer you work with and will meet with them regularly to define goals, ensuring that our team is on track to meet those goals.
- You will coordinate efforts with related departments such as our Ads team, SEO, Web, Creative, etc.
- You will directly manage and execute some of the campaign work including local listings.
- Assist in the development of future service offerings for Boost Local.
Skills Needed:
- 3 years of digital marketing experience preferably with experience with local businesses.
- Demonstrated ability to meet customer goals and needs through digital marketing initiatives.
- Knowledge of analytics, ad platforms, and reporting tools such as GA4, Google Ads, Meta Ads, CallRail, and Agency Analytics.
About Boost Local
At Boost Local, we help local businesses thrive through smart, measurable marketing and sales support. We act as an extension of our customers’ teams—building systems that drive consistent leads, turn marketing into a profit center, and support confident business growth and expansion. We're not just an agency, but a trusted growth partner committed to clear strategy, hands-on support, and real results.