What are the responsibilities and job description for the Customer Support Representative / Call Center Position position at BOOMERS SPORTS BOOK LLC?
Benefits:
Join a dynamic team at a fast-growing sports wagering company as a Customer Support Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.
Qualifications & Experience
- 401(k)
- Paid time off
- Dental insurance
- Health insurance
- Vision insurance
Join a dynamic team at a fast-growing sports wagering company as a Customer Support Representative (call center). You will be the first point of contact for customers, providing timely, knowledgeable, and friendly support across multiple channels.
Qualifications & Experience
- High school diploma or equivalent required.
- 2 years of recent call center experience in the sports betting, gaming, or hospitality industry required.
- Must be at least 21 years of age.
- Must be able to learn and adapt to new technologies.
- Must be able to obtain and maintain a Nevada gaming registration.
- Excellent communication and interpersonal skills.
- Ability to multitask and remain calm under pressure.
- Familiarity with customer service software and good computer skills.
- Must be able to sit at a computer workstation and answer calls for an 8 hour shift.
- This is a full-time position, in an office, located in the Southwest area of Las Vegas.
- Scheduling flexibility to work any shift, holidays, and weekends due to the sports calendar is expected.
Salary : $18