What are the responsibilities and job description for the Call Center Agent position at CUSTOMER CONNEXX LLC?
Customer Connnexx is hiring Bilingual and Non-Bilingual Call Center Agents to join our World Class Team!
No Upselling! No Selling at All! No Cold Calling! No Nights! No Holidays!
Our Call Center Agents provide services to create or service existing client orders to create appointments for them, while maintaining a strong emphasis on providing a positive first impression with 100% accuracy level. Representatives will follow established call flows and script as provided in a professional, courteous, accurate, and timely manner.
If you have at least six months of customer service experience (call center, sales, restaurant, hospitality), with excellent communication and accurate computer skills and can work a flexible schedule, then we want you!
Customer Connexx offers:
- $16.00 English. $16.50 bilingual Spanish. Plus, you can qualify for an incentive bonus paid monthly.
- Comprehensive benefits for full-time employees including medical, dental, vision, short term/long term disability insurance, paid time off and more.
- Training and advancement opportunities
Requirements:
- At least 6 months of customer service experience (call center, sales, restaurant, hospitality a must)
- Excellent communication and above basic computer skills with ability to speak to customers and type accurately at the same time.
- FT - Available to work an 8 shift during our hours of operation from 5 am to 5 pm, Mondays through Fridays with mandatory rotating Saturdays.
- Must be dependable and arrives to work on time, follows break schedules and follows proper call-in procedures. Please note we have a strict attendance policy.
- Stable work history
- Required to undergo pre-employment background screening and drug test (we do not test for marijuana).
We offer great wage along with benefits that include Health, dental, life, STD, 401(k), Paid Time Off & holidays.
Salary : $16 - $17