Demo

Patient Collection Specialist

Boomerang Healthcare
Walnut, CA Full Time
POSTED ON 4/9/2026
AVAILABLE BEFORE 5/7/2026
The Patient Collection Specialist I is responsible for patient account follow-up and collections, ensuring timely resolution of outstanding balances while providing excellent patient service. Works under close supervision and follows established processes.

  • This is a remote role. We are only hiring in the following states: AZ, CA, NM, NV, OR, TX and WA.

What you will do:

  • Contact patients regarding outstanding balances via phone, email, and mail .
  • Verify patient information and insurance coverage as needed.
  • Document all patient interactions accurately in the system.
  • Resolve straightforward billing inquiries and payment arrangements.
  • Escalate complex accounts or disputes to a senior specialist or manager.
  • Assumes other responsibilities as appropriate to the position and organizational needs

Qualifications:

  • High school diploma or equivalent.
  • 0–2 years of experience in patient collections, customer service, or billing.
  • Strong communication and organizational skills .
  • Basic knowledge of medical billing and insurance terminology.

Compensation Range:  

$24.00 to $30.00 Hourly

All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.

Why You'll Love Working Here:

  • Amazing work/life balance
  • Generous Medical, Dental, Vision, and Prescription benefits (PPO & HMO)
  • 401(K) Plan with Employer Matching
  • License & Tuition Reimbursements
  • Paid Time Off
  • Holiday Pay & Floating Holiday
  • Employee Perks and Discount Programs
  • Supportive environment to help you grow and succeed

Boomerang Healthcare (BHC) is a multidisciplinary and comprehensive team of experienced, committed healthcare providers that treat pain. Our team of doctors approaches each patient with one goal in mind: to help patients return to normal daily activities. We work with our patients to identify the cause of their pain and create a personalized treatment plan, recognizing that no two patients are alike, and neither is their pain. Our providers create a comprehensive care plan, then monitor, manage and coordinate patient access to health services at BHC. 

Boomerang Healthcare strives to be a diverse workforce that reflects, at all job levels, the patients we serve. We are an equal opportunity employer. Boomerang Healthcare is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please contact us.

Monday-Friday, 8am-5pm

40

Salary : $24 - $30

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