What are the responsibilities and job description for the Medical Assistant/Patient Service Specialist position at Bookmark Medical?
Provider-Centered. Patient-Focused. Built for What Healthcare Should Be.
At Bookmark Medical, we are building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. We believe the best care happens when providers and care teams have the support, technology, and resources they need to focus on what matters most—patients.
Our mission is simple: improve lives through high-quality continuous care. Through connected care teams, innovative tools, and collaborative culture, we are creating a healthcare experience where patients are known, supported, and never have to start over.
Whether you are caring directly for patients, supporting operations, or helping grow our organization, you will join a team that values your expertise, encourages your growth, and empowers you to make a meaningful impact every day.
If you are looking for more than just a job, if you are looking for a purpose-driven career where your work truly matters, we would love to meet you.
Schedule
This is a full-time, clinic-based position with a consistent Monday through Friday schedule.
- Monday–Friday, 8:00 a.m.–5:00 p.m.
- 8-hour shifts with a 30-minute lunch break
- Clinics are closed on weekends — no Saturday or Sunday shifts
What you’ll do
You’ll play a key role in supporting both patients and providers by:
Front Office/ Patient Services Specialist
- Greeting patients and checking them in with warmth and professionalism
- Managing calls, messages, scheduling, referrals, follow ups, and co pays
- Assisting with insurance verifications and prior authorizations
- Updating patient information and supporting clear communication between patients and providers
Clinical/ Medical Assistant Responsibilities
- Rooming patients and preparing them for their visit
- Taking vitals, updating medical histories, and documenting in the HER
- Assisting providers with procedures and administering vaccines
- Performing point -of-car testing
- Maintaining clean, stocked exam rooms and following all safety protocols
What you bring
- Accredited MA training or equivalent experience
- MA certification
- 1 year of healthcare experience preferred
- Strong communication, organization, and teamwork skills
- Comfort working in a fast paced, patient centered environment
Why You Will Love Working Here
We take care of our team so they can take care of patients. Benefits include:
- Medical, dental, and vision coverage
- Company funded HSA exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off Vacation Exchange Program
- Medical Assistant Certification Reimbursement
What We Value
Trust. Ownership (Together). Compassion. Relentless Progress. These values shape how we show up for patients — and for each other.
Bookmark Medical is committed to a workplace that supports and sustains inclusion and belonging. Bookmark Medical does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, national origin, age, physical or mental disability, pregnancy, childbirth or related medical conditions, military service obligations, citizenship, sexual orientation, genetic information, or any other characteristic protected by applicable local, state, or federal law.
Salary : $20 - $30