Role overview

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Ministry Services Representative

David C Cook

OtherFull Time$16.25 - $22.73 / hour

Location Colorado Springs, CO

Posted August 29, 2026

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Job Description

Role overview

Cook Media Global is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship, and worship resources to help Christians grow in faith and pass it along to the next generation. The Ministry Services Representative role is more than support; it's ministry in action. This position is responsible for ensuring a remarkable customer experience with products and services.

What you'll do

• Provide assistance, troubleshooting, and training through phone, email, and live chat.
• Work with the sales team to connect customers with the right products and services.
• Contribute feedback to improve ministry tools.
  
  

Qualifications

• Customer-focused individual with a heart for ministry and a passion for helping others.
• Detail-oriented.
• Customer-centric.
• Self-directed.
• Excellent at troubleshooting.
• Able to excel in a fast-paced environment.
  
  

Logistics

• Full-time position.
• Monday through Friday, 8:00 am to 5:00 pm.
  
  

Why Join Us?

This is more than a job—it's a calling. You'll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.

Application Information

• Submit your application, resume, and a thoughtful cover letter that shares why you're passionate about faith-based editorial work.
  
  

About The Company

David C Cook

publisher

Colorado Springs, CO

David C Cook is a nonprofit Christian publisher and ministry founded in 1875, when David Caleb Cook began producing lessons and songs for churches serving children displaced by the Great Chicago Fire.

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Role overview

Cook Media Global is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship, and worship resources to help Christians grow in faith and pass it along to the next generation. The Ministry Services Representative role is more than support; it's ministry in action. This position is responsible for ensuring a remarkable customer experience with products and services.

What you'll do

• Provide assistance, troubleshooting, and training through phone, email, and live chat.
• Work with the sales team to connect customers with the right products and services.
• Contribute feedback to improve ministry tools.
  
  

Qualifications

• Customer-focused individual with a heart for ministry and a passion for helping others.
• Detail-oriented.
• Customer-centric.
• Self-directed.
• Excellent at troubleshooting.
• Able to excel in a fast-paced environment.
  
  

Logistics

• Full-time position.
• Monday through Friday, 8:00 am to 5:00 pm.
  
  

Why Join Us?

This is more than a job—it's a calling. You'll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.

Application Information

• Submit your application, resume, and a thoughtful cover letter that shares why you're passionate about faith-based editorial work.
  
  

Role overview

Cook Media Global is a nonprofit ministry dedicated to equipping the global church with leadership, discipleship, and worship resources to help Christians grow in faith and pass it along to the next generation. The Ministry Services Representative role is more than support; it's ministry in action. This position is responsible for ensuring a remarkable customer experience with products and services.

What you'll do

• Provide assistance, troubleshooting, and training through phone, email, and live chat.
• Work with the sales team to connect customers with the right products and services.
• Contribute feedback to improve ministry tools.
  
  

Qualifications

• Customer-focused individual with a heart for ministry and a passion for helping others.
• Detail-oriented.
• Customer-centric.
• Self-directed.
• Excellent at troubleshooting.
• Able to excel in a fast-paced environment.
  
  

Logistics

• Full-time position.
• Monday through Friday, 8:00 am to 5:00 pm.
  
  

Why Join Us?

This is more than a job—it's a calling. You'll work alongside Christ-centered leaders, stewarding eternal impact while growing personally and professionally.

Application Information

• Submit your application, resume, and a thoughtful cover letter that shares why you're passionate about faith-based editorial work.