What are the responsibilities and job description for the Medical Administrative and Patient Outreach Coordinator position at Bonneville Family Practice?
Medical Administrative & Patient Outreach Coordinator – Join Our Growing Team!
Bonneville Family Practice is expanding, and we’re looking for a dependable, compassionate Medical Administrative & Patient Outreach Coordinator to grow with us. If you thrive in a fast-paced, team-oriented clinic, love helping patients, and want a long-term career where you can grow, we want to hear from you. Enjoy great perks, supportive management, and a workplace that feels like family. 25-30 hrs a week, Monday-Friday.
Why You’ll Love Working Here
- Supportive, family-like team culture
- Fun company events, retreats, and staff recognition programs
- Opportunities to grow and advance in your medical career
- Work-life balance in a busy, rewarding environment
- Access to Med Spa services at employee pricing (Botox, laser, skincare, injections)
At Bonneville, we care about patients and people—our team celebrates wins together and creates a workplace where staff feel valued every day.
Your Role
As a Medical Administrative & Patient Outreach Coordinator, you are a key part of the patient experience. You’ll:
- Schedules/Cancel appointments
- Coordinate care with external agencies, family, payer sources, and other services as needed
- Manage files, review progress notes written from other members of the treatment team
- Provide resources, information and referrals to patients as needed
- Help coordinate patient care
- Participate in patient-related meetings and trainings
- Actively monitoring secure texting platform for patient communication
- Coordinate care that is safe, timely, effective, efficient, equitable, and client-centered
- Handle case assignments, review case progress
- Help patients achieve wellness and program compliance
- Facilitate multiple care aspects (case coordination, information sharing, reporting etc.)
- Help patients make informed decisions by acting as their advocate regarding their clinical status and treatment options
- Take the extra mile and interact with patients to keep track of their progress and to ensure satisfaction
Requirements
- Effective communication skills
- Excellent organizational and time management skills
- Problem solving skills and ability to multi-task
- Compassionate and sympathetic
- Able to work well with a team
- Beneficial but not essential: experience in medical field.