What are the responsibilities and job description for the Billing Coordinator position at Bonfe?
Billing Coordinator
South St. Paul, MN | Bonfe Plumbing, Heating, Cooling, Electrical & Drains
At Bonfe, we’re committed to delivering exceptional service to our customers and building a workplace where our team can thrive. We’re looking for a detail-oriented and driven Billing Coordinator to join our team and play a key role in ensuring the accuracy and efficiency of our billing operation.
About the Role
The Billing Coordinator is responsible for managing the full billing lifecycle—ensuring invoices are accurate, timely, and aligned with company standards. This role works closely with our Service and Sales teams and reports directly to the Finance Manager.
If you enjoy working in a fast-paced environment, solving problems, and keeping things organized and accurate, this role is for you.
What You’ll Do
- Manage and oversee the full billing process, ensuring all invoices are accurate and completed on time
- Partner with Sales and Service teams to gather necessary billing details
- Utilize ServiceTitan to process billing and financial transactions
- Investigate and resolve billing discrepancies quickly and effectively
- Communicate with customers regarding invoices and payment questions
- Prepare monthly, quarterly, and annual billing reports
- Support the development and improvement of billing processes and best practices
- Stay current on billing procedures and industry standards
What You Bring
- Strong attention to detail and commitment to accuracy
- Excellent communication and interpersonal skills
- Ability to manage multiple priorities in a fast-paced environment
- Problem-solving mindset with the ability to resolve discrepancies
- Comfort with digital tools and systems (ServiceTitan experience is a plus)
What Success Looks Like
- Billing is completed accurately and on time
- Issues are resolved quickly with clear communication
- Processes are continuously improved for efficiency
- You consistently live out Bonfe’s core values:
- Play to Win
- Do the Right Thing
- Relationship Building
- Continuous Improvement
Why Join Bonfe?
- Be part of a growing, team-oriented company
- Opportunity to make a real impact on operations and customer experience
- Work alongside a team that values accountability, growth, and doing things the right way
If you’re ready to bring organization, accuracy, and accountability to a high-impact role, we’d love to hear from you.
Salary : $19 - $21