What are the responsibilities and job description for the Patient Care Coordinator position at Bona Vie Medical Spa?
Overview
We are seeking a dedicated and organized Patient Care Coordinator to join our Med Spa Team. This vital role involves managing patient interactions, coordinating appointments, and providing exceptional administrative support within a medical spa setting. The ideal candidate will possess strong communication skills, attention to detail, and a compassionate approach to patient care. Prior experience in medical or dental office environments is highly valued, along with familiarity with medical terminology and administrative procedures. This position offers an excellent opportunity to help our patients look and feel their very best.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures
- Take payments and set up patient memberships
- Schedule, confirm, and reschedule patient appointments efficiently
- Maintain accurate patient records and update information in the electronic health records system
- Communicate effectively with patients regarding treatment plans, payment, and billing inquiries
- Coordinate with Providers to ensure smooth clinic operations
- Manage incoming calls, emails, and other correspondence professionally
- Assist with administrative tasks such as filing, data entry, and document management
- Ensure compliance with healthcare privacy regulations and office policies
- Support the clinical team as needed with administrative duties
Experience
- Prior experience in a medical or dental office environment is preferred
- Knowledge of medical terminology is highly desirable
- Experience providing medical administrative support or office experience is beneficial
- Familiarity with scheduling software and electronic health records systems is a plus
- Strong organizational skills and attention to detail are essential
- Excellent communication skills and a compassionate demeanor are required
- Ability to multitask effectively in a fast-paced healthcare setting
This role is integral to delivering quality patient care and ensuring efficient clinic operations. We welcome candidates who are eager to grow within the healthcare field and provide exceptional service to our patients.
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 24.0 – 32.0 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Work Location: In person
Salary : $15 - $18