Data Analyst - Donor Insights

With a legacy that spans over 150 years, Bon Secours is a network that is dedicated to providing excellent care through exceptional people. At every level, everyone on our teams have embraced the call to provide compassionate care. Here, you can work with others who share common values, and use your skills to help extend care to all of our communities.

Primary Function/General Purpose of Position

Transforms donor and demographic data into clear, actionable insights that guide fundraising strategy. This role helps development staff and leadership identify and prioritize potential funding sources, builds and maintains a strong donor pipeline for cultivation, and provides leadership with meaningful metrics on fundraising performance and staff engagement with data tools to ensure strategic goals are met.

Essential Job Functions

• Collects and analyzes donor and constituent data, translating findings into clear insights and reports that guide strategic decision-making and fundraising priorities.

• Designs, manages, and maintains fundraising databases and information systems, ensuring accurate, up-to-date donor and prospect records using data from screenings, contact reports, public sources, and internal knowledge.

• Implements and oversees the prospect management system to identify, track, and sustain a strong donor pipeline.

• Builds and maintains dashboards and reports (Raiser’s Edge, Power BI, Tableau, SQL, etc.) to monitor fundraising performance, donor retention, campaign ROI, and other KPIs.

• Collaborates with research, events, communications, and development teams to deliver tailored data solutions, streamline reporting, and improve workflows.

• Trains staff in the effective use of data tools and dashboards; develops user guides, process documentation, and data governance standards.

• Ensures the confidentiality, accuracy, and ethical handling of sensitive donor and constituent information.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

Bachelors in data science, business analytics, or related field (required)

Masters in data science, business analytics, or related field (preferred)

Work Experience

3 years of experience in complex data management or a closely related field. (required)

5 years of experience in complex data management or a closely related field. (preferred)

Training

None

Skills

Advanced Microsoft Excel

Data analysis and interpretation

Data visualization (e.g., Power BI)

Financial systems and reporting

Fundraising database experience (e.g., Raisers Edge)

Knowledge of fundraising trends and metrics

Attention to detail

Confidentiality

Critical thinking

Excellent customer service

Relationship building

Strong written and verbal communication

Time management and prioritization

As a Bon Secours associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon secours – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com